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Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$21.96 - $26.85 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):February 12, 2025 The Opportunity:Overview:THIS WORK MATTERS!This recruitment is to create a candidate pool of Bilingual Spanish Office Assistants and requires the ability to read, write and speak Spanish and English. This recruitment will be used to fill various full-time, part-time, or on-call positions at our Dental Care Health Clinics throughout the Portland Metro area.&nbsp;*Interested applicants are encouraged to apply immediately*At the Health Department, we are looking to fill our workforce with diverse staff who are compassionate and can provide professional customer service to the community we serve. As a Bilingual Spanish Office Assistant in the Health Department, you will be working with and assisting people from many cultures, races, languages, backgrounds, and life experiences different from your own. It may be the first voice or person someone encounters. All are welcome here.If you are someone that likes to work with the public, is detail-oriented, has experience working with various technologies, works well in teams, is comfortable working in environments that can be challenging, and can be open to problem-solving, then consider joining our team! Our culture is inclusive, and customer service focused. We Think Yes to Care!As the Bilingual Spanish Office Assistant 2, your duties may include, but may not be limited to:<ul><li>Clinical Services and Customer Service</li></ul>-Obtains and/or verifies demographics, Race and Ethnicity information and insurance coverage utilizing multiple databases and updates registration and accounts in Epic Practice Management.&nbsp;-Collects patient co-pays and payments on account balances following established cash handling policies and procedures.&nbsp;-Reviews priority messages and takes appropriate follow-up action.&nbsp;-Distributes forms and documents to patients, ensures all forms are complete, signed, entered into EDR (Electronic Dental Record) and sent for scanning as appropriate.&nbsp;-Acts as the first point of contact for clients and other clinic visitors.&nbsp;-Acts as liaison with treatment staff and providers.-Help medical/dental programs increase patient access and engagement by utilizing a variety of outreach strategies.<ul><li>Clinical Support</li></ul>-Monitors provider schedules to ensure appointment accuracy and to maintain a 100% fill rate.&nbsp;-Schedules appointments according to program policies and guidelines.&nbsp;-Processes pre-authorizations and referrals as requested.-Utilizes interpreters in-person or via phone as needed.-Services are provided in Spanish and English.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on ourbenefits website.Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring ourCore Competencies for all County employees.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education, training and experience will be evaluated.Education/Training: Equivalent to the completion of the twelfth grade; ANDExperience: Two (2) years of general office support or customer service experience dealing directly with the public.&nbsp;Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience providing professional customer service to diverse communities.</li><li>Training or experience working with data entry, databases or Electronic Health Records Systems such as EPIC.</li><li>Previous experience working in a medical or health related environment.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>SCREENING &amp; EVALUATION:</h4>REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. A completed online application with an attached Resume demonstrating you meet minimum qualifications.&nbsp;2. Optional: An attached Cover Letter addressing the following:&nbsp;<ul><li>Demonstrate your experience working with diverse vulnerable populations; and</li><li>How you meet the qualifications for this position; and&nbsp;</li><li>Why you are interested in the position</li></ul>Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.The Selection Process:For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:Type of Position: This position is eligible for overtime.Type: RepresentedFLSA: Non-Exempt Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Martin ClarkEmail:<a href="mailto:martindc@multco.us" target="_blank">martindc@multco.us</a>Phone:+1 (503) 3471987Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6001 - Office Assistant 2

Multnomah County

Office Assistant 2 Dental - Bilingual Spanish KSA

This Job Posting closes at 11:59&nbsp;p.m. (Pacific Time) on MONDAY, FEBRUARY 24, 2025. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITSAnnual Pay Range: &nbsp;$54,711.89 - $68,868.87Hourly Pay&nbsp;Range:&nbsp;&nbsp; $26.303793 - $33.110035<ul><li>Bilingual skills are compensated at an additional 5%</li><li>Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.</li></ul>Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.Employee benefits become effective the first of the month following an employee’s date of hire.Attractive benefits package and incentives for employees in regular status positions are detailed below.Generous paid time off package, including:<ul><li>12 hours of vacation accrued per month&nbsp;</li></ul>Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with <a href="https://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8" target="_blank">EPP 66 - Vacation Leave</a>! This means you have access to vacation time at time of hire.<ul><li>8 hours of sick accrued per month</li><li>10 paid holidays and 1 personal day per year</li></ul>Other Benefits:<ul><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):<ul><li>Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)</li><li>OPSRP members get vested after five years of contributions or when they reach age 65</li></ul></li><li>A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage</li><li>A Choice of Dental Plans</li><li>Robust EAP and wellness programs, including gym discounts and wellness education classes</li><li>Longevity pay</li><li>Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan</li><li>A variety of additional optional benefits (see links below for additional information)</li></ul>This is a full time County position represented by the Employees' Association.<a href="https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4" target="_blank">Employees' Association (EA) Full Time&nbsp;Benefits</a><a href="http://www.clackamas.us/des/benefits.html" target="_blank">Learn More About Benefits</a><ul><li>Are you passionate about helping others?&nbsp; Working in the DA’s Office is as much of a calling as a job.&nbsp; As a victim advocate, you will have an opportunity to make an impact every day in the lives of the people of Oregon.</li><li>Do you want to be part of a team that works to make Clackamas County a safer and healthier place to live? We provide a supportive environment to our employees at every step along the journey. You will have true and trusted mentors who will guide you throughout your career.</li><li>Do you want to make a difference in the lives of people who are in crisis or experiencing trauma? You will have the opportunity to support victims of crime from immediately after the crime occurs until it reaches a resolution.</li><li>Are you interested in the Criminal Justice System? If you are up to the challenge of this rewarding career and want to make Clackamas County a better, safer place to live, apply now!</li></ul>If you answered “yes” to the questions above, please read on!&nbsp;We are searching for a motivated, self-directed and highly dedicated individual with strong communication and interpersonal skills to join our Victim Assistance program as a Grant-Funded Bilingual Bias Crimes Victim Advocate at the Clackamas County District Attorney's (DA) Office. If selected for this position, you will play a critical role in providing victims of crime in Clackamas County with support and information to help them access rights afforded them under the law as well as referrals to appropriate services to help them rebuild their lives. In this role, you will focus on ensuring prompt notice of statutory and constitutional rights to victims of crimes in Clackamas County and providing comprehensive advocacy to victims of bias crimes and incidents as well victims of other crimes. As an advocate, you will serve as the liaison for victims of crime with law enforcement, the District Attorney’s Office, the courts and other programs.The DA’s Office prosecutes crimes committed in Clackamas County and provides legal support services to ensure expedient criminal prosecutions, child support enforcement and assistance to crime victims. The Victim Assistance Program within the District Attorney's Office provides advocacy services to crime victims while working to ensure they have a meaningful role in the criminal justice process.As an employee of the Clackamas County District Attorney’s office, which plays a role in providing justice and upholding the rule of law, you will be required to meet the highest standards of professional conduct and ethics while on the job, as well as maintain those same high standards when taking actions in your personal life that could reflect on the Department.&nbsp; Required Minimum Qualifications/ Transferrable Skills:*<ul><li>A minimum of two (2) years of relevant experience (paid or unpaid) providing direct victim services through advocacy in a victim service program</li><li>Basic understanding of Crime Victim Rights</li><li>Experience assessing client needs to provide appropriate information and referrals</li><li>Bilingual skills/proficiency in any language (Spanish, Russian, or Vietnamese languages are of highest demand)</li><li>Note: bilingual skills will be validated/tested at time of interview and/or selection process</li><li>Training or experience working with culturally diverse communities</li></ul>Preferred Special Qualifications/ Transferrable Skills:*<ul><li>At least two (2) years of experience working as a Victim Advocate in a prosecution-based program</li><li>Thorough knowledge of Oregon Victim Rights and experience assisting victims in accessing their constitutional and statutory rights to participate in the criminal justice system</li><li>Knowledge of the criminal justice system and court process</li><li>Experience providing advocacy to victims in crisis, such as during a sexual assault exam or in the immediate aftermath of a crime</li><li>Experience advocating for victims of bias incidents or advocating for people from diverse communities within the Criminal Justice System</li><li>Bachelor's degree in Social Work, Criminal Justice or a related field</li><li>Successful completion of the Clackamas County Victim Assistance Basic Volunteer Advocate training or equivalent from another prosecution based program</li><li>Successful completion of Oregon State Victim Assistance Academy (SVAA) with the minimum status of a Basic Certification</li></ul>Pre-Employment Requirements:<ul><li>Must pass post-offer, pre-employment drug test. <a href="https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea" target="_blank">Learn more about the County's drug testing policy</a></li><li>Must pass a criminal history check which may include national or state fingerprint records check</li><li>Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license and possess and maintain an acceptable driving record throughout the course of employment. <a href="http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673" target="_blank">Learn more about the County's driving policy</a></li></ul>*For Veterans qualified for Veteran’s Preference:&nbsp; If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.KEY COMPETENCIES FOR SUCCESS IN THIS ROLEWe are searching for someone who:<ul><li>Creates a Respectful and Safe Environment by promoting a culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe.</li><li>Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust.</li><li>Builds Relationships by sustaining cooperative working relationships colleagues and those we serve.</li><li>Commits to Teamwork and Collaboration by encouraging sharing of information, productive problem solving, and putting team success first.</li><li>Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve.</li><li>Embraces Continual Learning by displaying an ongoing commitment to learning, self-improvements, and demonstrating willingness to grow within the job.</li><li>Honors Confidentiality in compliance with privacy laws and in accordance with the District Attorney's Office standard practices and procedures.</li><li>Values Technology &amp; Use of Electronic Systems effectively for the processing and distribution of information and supports the implementation and use of technology in the workplace.</li><li>Seeks to Problem Solve by using critical thinking and analytical skills, identifying alternative strategies and bringing a solution-focused approach to address challenges.</li><li>Engages in Self-Management by continually improving performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to manage work.</li><li>Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior.</li></ul><h2>TYPICAL TASKS</h2>Duties may include but are not limited to the following:<ul><li>Provide crisis intervention 'call out' assistance to victims of crime during normal work hours and after hours at supervisor's request, which includes driving to offsite locations, such as hospitals, crime scenes, schools and other designated areas with law enforcement per program policy.</li><li>Notify victims of all court and hearing dates as it relates to their case as well as accompany victims to interviews, meetings, grand jury, trial and other court hearings as needed.</li><li>Act as liaison between the victim, law enforcement, prosecutors, and the community to ensure a more positive experience for the victim in the Criminal Justice System. This includes working collaboratively to meet the immediate needs of victims &amp; provide ongoing emotional support.</li><li>Assist in providing victims with Victim Rights information, Crime Victims Compensation applications, VISOR notification, Parole Board notification, Restitution notification and Sex Offender Notification.</li><li>Support the program's volunteer advocates through training and mentoring.</li><li>Work collaboratively with others in the DA's Office to establish a Bias Crimes MDT. Provide presentations and/or participate in trainings and collaborative meetings with other professionals, schools and local civic organizations, as requested by the Program Director. Enhance the community knowledge of bias crimes the legal system. Promote a greater understanding of the functions of the Criminal Justice System, victim rights and available resources.</li><li>Utilize language competency to advocate for victims whose primary language is not English and provide support and information in their preferred language.</li></ul>For a full list of typical duties of a Victim Advocate, please visit the <a href="https://public.powerdms.com/CCOR/documents/2581323" target="_blank">Victim Advocate</a> classification specification.<h2>WORKING CONDITIONS</h2>Duties may occasionally require the immediate travel during regular work hours to hospitals, police stations, schools or crime scenes with law enforcement to establish victim contact. May involve exposure to victims who are in crisis as a result of emotional and/or physical trauma.<h2>WORK SCHEDULE</h2>This position is&nbsp;grant funded through the&nbsp;BJA FY23 Matthew Shepard and James Byrd, Jr. Hate Crimes Program grant. Continued employment is contingent upon ongoing grant funding.&nbsp;This position is included in the County’s alternate workweek program, working 40&nbsp;hours during a standard workweek of Monday through Thursday (Fridays off).&nbsp; Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.&nbsp;Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.<h2>EXPLORE CLACKAMAS COUNTY</h2>Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.<a href="http://www.clackamas.us/" target="_blank">Explore Clackamas County</a><a href="http://www.clackamas.us/onboarding/" target="_blank">Working for Clackamas County</a><a href="https://www.mthoodterritory.com/" target="_blank">Recreation, Arts &amp; Heritage</a>ABOUT THE DEPARTMENTThe Clackamas County District Attorney's Office is required by state law to represent the state in felony prosecutions, misdemeanor prosecutions, grand jury proceedings, mental commitment hearings, child support actions, family abuse prevention hearings, and&nbsp;juvenile delinquency and dependency hearings.<a href="http://www.clackamas.us/da/" target="_blank">Learn more about Clackamas County District Attorney's Office</a>Guiding Principles:To honor diversity and to treat all persons with respect.To involve victims and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of criminal justice.To honor victim’s rights and interests throughout all phases of the justice system; to invite victim’s participation in determining how to meaningfully address harm.To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do.<h2>APPLICATION PROCESS</h2>Clackamas County only accepts online applications.Help With Your Application:<a href="https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f" target="_blank">Application Process</a><a href="https://www.clackamas.us/jobs#helpwiththeapplication" target="_blank">Help with the Application</a>If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or <a href="mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question" target="_blank">e-mail us</a>.&nbsp; Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).HOW TO CLAIM VETERAN'S PREFERENCE<a href="https://www.clackamas.us/des/jobs.html" target="_blank">Request Veterans' Preference</a><a href="https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb" target="_blank">Learn more about the County's Veterans' Preference</a>VISA SPONSORSHIPClackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they&nbsp;will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.EQUAL EMPLOYMENT OPPORTUNITYClackamas County is an Equal Opportunity Employer.&nbsp; We value&nbsp;diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. &nbsp;All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to&nbsp;the recruitment close date. &nbsp;You may&nbsp;request an accommodation during the online application process.<h2>RECRUITING QUESTIONS?</h2>Victoria Vysotskiy, Recruiter <a href="mailto:Vvysotskiy@clackamas.us?subject=RECRUITMENT%20QUESTIONS" target="_blank">Vvysotskiy@clackamas.us</a> &nbsp;

Bias Crimes Victim Advocate - Bilingual Required | Grant-Funded (District Attorney's Office)

Initial Posting Date: 02/04/2025Application Deadline:02/16/2025Agency:Oregon Health AuthoritySalary Range:$4,853 - $6,469Position Type:EmployeePosition Title:Health Equity Support Services (HESS) Administrative SpecialistJob Description:Attention Current State of Oregon Employees: To apply for posted positions, please close this window, log into your Workday account, and apply through the Career worklet.The Administrative Specialist serves as the primary administrative coordinator, managing both on-site and off-site logistics while ensuring seamless administrative support for OSH Health Equity Support Services (HESS) team members and other Oregon State Hospital (OSH) staff. This role is pivotal in facilitatingpublic services and fostering operational efficiency.Reporting directly to the HESS Manager, this position plays a key role in aligning with Oregon Health Authority (OHA) strategic priorities—particularly embedding health equity into every aspect of OSH and OHA operations. The Administrative Specialist takes ownership of critical administrative projects, acting as a go-to resource and problem solver for OHA staff, community partners, the public, and contractors.This position provides confidential administrative support, addressing staff and patient concerns related to culturally and linguistically appropriate services, equity initiatives, and compliance standards. It also involves collaboration with other support roles across OSH and OHA to ensure smooth integration of equity-focused policies and procedures.Success in this role requires exceptional judgment, organizational expertise, and problem-solving skills. The specialist must navigate complex policies and procedures, adapting to dynamic circumstances where clear directives may be absent or where guidance from various entities may be misaligned. The ability to proactively interpret, implement, and reconcile policies is essential to maintaining operational integrity and advancing OHA’s mission of health equity and inclusion.What You Will DoThis position provides administrative support for the Admissions Department at both the Salem and Junction City campuses. Key responsibilities include:Admission Office Support<ul><li>Assist in daily office operations and administrative tasks.</li></ul><ul><li>Answer phones, manage electronic documentation, and maintain patient records.</li></ul><ul><li>Assist the property specialist with patient belongings.</li></ul><ul><li>Coordinate transportation with external agencies.</li></ul><ul><li>Send notifications to clinical staff regarding admissions and patient status.</li></ul><ul><li>Maintain and organize confidential electronic and paper files.</li></ul><ul><li>Enter, maintain, retrieve, and update patient data using Avatar and other systems.</li></ul><ul><li>Work with internal and community partners to gather necessary information for patient admissions, transfers, and discharges.</li></ul><ul><li>Assist in tracking data collection and generating reports for admissions leadership.</li></ul>General Administrative Responsibilities<ul><li>Coordinate schedules, meetings, and appointments.</li></ul><ul><li>Prepare and distribute forms, reports, and correspondence.</li></ul><ul><li>Provide front-office coverage, assisting visitors, staff, and external partners.</li></ul><ul><li>Maintain office equipment and supplies.</li></ul><ul><li>Ensure compliance with OSH policies, OARs, ORS, and admission guidelines.</li></ul>Work Environment &amp; Physical Demands<ul><li>The role involves moving around the hospital to attend meetings and assist staff.</li></ul><ul><li>Regular interaction with patients, clinical teams, external agencies, and family members.</li></ul><ul><li>May require standing, walking, and lifting office supplies or patient belongings.</li></ul><ul><li>This role requires strong problem-solving skills, as issues may not always have clear guidance or established solutions.</li></ul>What’s in It for You?We offer a workplace that balances productivity with enjoyment, fostering a culture of respect, dedication, and teamwork. Benefits include:<ul><li>Full medical, vision, and dental coverage</li></ul><ul><li>Paid time off (vacation, sick leave, personal leave)</li></ul><ul><li>10 paid holidays per year</li></ul><ul><li>Pension and retirement plans</li></ul><ul><li>A mission-driven environment dedicated to health equity and patient-centered care</li></ul>Minimum Qualifications<ul><li>Two years of general clerical experience, including keyboarding, word processing, or document generation; OR</li></ul><ul><li>An associate degree in any field; OR</li></ul><ul><li>An equivalent combination of education and experience.</li></ul>Preferred Skills &amp; Attributes<ul><li>Experience working in healthcare, social services, or government settings.</li></ul><ul><li>Strong organizational skills and attention to detail.</li></ul><ul><li>Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, SharePoint).</li></ul><ul><li>Experience using electronic health records (EHR) or HRIS systems.</li></ul><ul><li>Ability to work in a fast-paced, high-stakes environment.</li></ul><ul><li>Strong interpersonal and communication skills.</li></ul><ul><li>Commitment to diversity, equity, and inclusion.</li></ul>How to ApplyComplete the online application via Workday.Attach a cover letter (required).Attach a resume (required).Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.Additional Information<ul><li>Application Process: All communication will be sent via Workday. You must have a valid email address.</li></ul><ul><li>Veteran’s Preference: Veterans may receive preference. Click here for details.</li></ul><ul><li>Work Authorization: We do not offer VISA sponsorships or transfers at this time.</li></ul><ul><li>Background Check: Employment is contingent upon passing a criminal background check, abuse check, and driving records check.</li></ul><ul><li>Drug Screening: A pre-employment drug test is required.</li></ul>For application assistance or accommodation requests under the Americans with Disabilities Act, contact Melissa M. Perez at [503-209-7058] (TTY 711) or <a href="mailto:melissa.m.perez@state.or.us" target="_blank">melissa.m.perez@state.or.us</a>.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li></ul><ul><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li></ul><ul><li>We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.</li></ul><ul><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li></ul><ul><li>Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.</li></ul><ul><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li></ul><ul><li>Applicant Help and Support webpage</li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of process).The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.

Oregon Health Authority

Health Equity Support Services (HESS) Administrative Specialist

Initial Posting Date: 02/04/2025Application Deadline:02/25/2025Agency:Oregon Health AuthoritySalary Range:$6,031 - $9,133Position Type:EmployeePosition Title:Remote Services Administrator (Information Systems Specialist 6)Job Description:PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.The Oregon Health Authority has a fantastic opportunity for a Remote Services Administrator to join an excellent team and work to advance their IT career.&nbsp;The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision and core values.</li></ul>This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.What you will do! The primary purpose of the Remote Services Administrator is supporting Citrix, Virtual Desktop Infrastructure (VDI), and future remote service technologies such as cloud base virtual desktops and Zero Trust Network Access (ZTNA) environments. The primary focus is to ensure secure, efficient, and reliable remote access to organizational resources for users, while maintaining and optimizing the performance, security, and functionality of the underlying infrastructure. Their responsibilities revolve around providing a seamless remote work experience, managing access to virtualized applications and desktops for ODHS|OHA staff and partners.What's in it for you?<ul><li>Medical, vision, and dental benefits</li><li>11 paid holidays</li><li>8 hours of vacation per month</li><li>8 hours of sick leave per month, eligible to be used as accrued.</li><li>24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.</li><li>Pension and retirement programs&nbsp;</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)</li><li>Continuous growth and development opportunities</li><li>Opportunities to serve your community and make an impact through meaningful work.</li><li>A healthy work/life balance, including fulltime remote options as well.</li></ul>What we are looking for:MINIMUM QUALIFICATIONS: (a) Five (5) years of information systems experience in: troubleshooting and supporting remote access services including Citrix, Virtual Desktop Infrastructure (VDI), and a foundational understanding of Zero Trust Network Access (ZTNA); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience in: troubleshooting and supporting remote access services including Citrix, Virtual Desktop Infrastructure (VDI), and a foundational understanding of Zero Trust Network Access (ZTNA); OR (c) A Bachelor's degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience in: troubleshooting and supporting remote access services including Citrix, Virtual Desktop Infrastructure (VDI), and a foundational understanding of Zero Trust Network Access (ZTNA). Working ConditionsPosition may require periodic travel throughout the state.While performing the duties of this job, you will be in an open landscape environment and may be exposed to the sounds and activity of those working around you. These conditions may be in high traffic areas with moderate to loud noises and frequent interruptions. May require long hours with night and weekend work and occasional travel.The working location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.Desired Attributes: <ul><li>Knowledge of theories and principles of Information Systems (IS) technology.</li></ul><ul><li>Excellent communication skills (written and verbal) and the ability to work within a team environment and with a diverse group of individuals.</li><li>Proficiency in Citrix (e.g., Virtual Apps, ADC, Citrix Cloud).</li><li>Experience with VDI platforms (e.g., Nutanix, VMware Horizon, Microsoft AVD).</li><li>Knowledge of ZTNA technologies (e.g., Zscaler, Palo Alto Prisma Access).</li><li>Strong grasp of networking protocols (e.g., TCP/IP, VPNs, load balancing).</li><li>Experience with SD-WAN and network optimization for remote access.</li><li>Proficiency with authentication technologies (e.g., MFA, SSO, Active Directory).</li><li>Familiarity with hybrid cloud/on-prem integration.</li><li>Integration of Endpoint Detection and Response (EDR) solutions.</li><li>Managing endpoints with Unified Endpoint Management (UEM) tools (e.g., Microsoft Intune, Citrix Endpoint Management).</li><li>Regular patching and updating of endpoint and remote systems.</li><li>Configuring logging and monitoring for compliance.</li><li>Expertise in backup and restore procedures for critical systems.</li><li>Configuring high availability (HA) for Citrix and VDI environments.</li><li>Planning for failover and disaster recovery.</li><li>Relevant certifications: Citrix Certified Associate (CCA-V), VMware Certified.</li><li>Performance tuning of virtual desktops and remote environments</li><li>Capacity planning to handle growth in remote access traffic</li><li>Experience with monitoring tools (e.g., Citrix Director, VMware vROps).&nbsp;</li><li>Ability to lead and / or mentor other team members including contracted staff.</li><li>Automating tasks using scripting languages (e.g., PowerShell, Python)</li><li>Familiarity with Infrastructure as Code (IaC) tools (e.g., Ansible, Terraform)</li><li>Leading or supporting large-scale deployments of Citrix, VDI, and ZTNA solutions</li><li>Working cross-functionally with IT, network, and security teams</li><li>Coordinating with vendors for system upgrades and troubleshooting.</li><li>Creating detailed documentation of systems, policies, and troubleshooting procedures.</li><li>Knowledge of technological changes and developments in Information Systems.</li><li>Knowledge, skills, and experience in analyzing business procedures, processes and policies.</li><li>Knowledge, skills, and experience in business requirements collection, analysis and attendant technical specifications development.</li><li>Knowledge of structured design, analysis and programming of computer systems.</li><li>Knowledge of System problem analysis and testing.</li><li>Knowledge of coordinating small projects.</li></ul>How to Apply<ul><li>Complete the online application</li><li>Complete questionnaire</li><li>Attach a resume</li><li>Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.</li></ul>Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).Help Your Application Rise to the Top!Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>You must have a valid email address to apply.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Please print or save a copy of this announcement. You will not have access to it once the posting closes.</li></ul>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at <a href="mailto:Umulkher.Abdullahi@oha.oregon.gov" target="_blank">Umulkher.Abdullahi@oha.oregon.gov</a>&nbsp;&nbsp;TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.Additional Information<ul><li>Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check.&nbsp; The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.</li></ul>Affirmative Action and Equal OpportunityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.Agency – OHAAOOISMore information about the Office of Information Services and current job opportunities can be found at &nbsp;<a href="https://www.oregon.gov/oha/FOD/OIS/" target="_blank">https://www.oregon.gov/oha/FOD/OIS/</a>”?

Remote Services Administrator (Information Systems Specialist 6)

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$83,763.90 - $128,373.25 AnnualDepartment:Library DepartmentJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:We are your neighbors.You'll find our libraries in neighborhoods all throughout Multnomah County. Each location reflects the unique community it serves, but all locations serve as centers of community life, providing books, internet access, music, programs and meeting spaces for community members. &nbsp;Library Administrators oversee our libraries. These positions are located in some of the most diverse neighborhoods in Multnomah County. Our patrons are African Americans, Native Americans, Russian, Chinese, Vietnamese and Latinx. In addition, we see a wide variety of patrons from different socioeconomic backgrounds.We are currently recruiting an experienced leader for a Library Administrator opportunity at Central Library.This recruitment will remain open filled. We will conduct application reviews on the following dates:<ul><li>January 17, 2025</li><li>January 24, 2025</li></ul>More dates will be added as needed and interviews will be scheduled with qualified candidates shortly after application reviews.As a Library Administrator, you will be responsible for ensuring your branch meets the needs of these diverse patrons. You will oversee all operations of the branch ensuring excellent service to the community. You will provide direct customer service such as reference assistance and circulation help. We are a dynamic and innovative library system, so you must be ready to embrace changes to serve our community in new ways.You will use your demonstrated leadership skills to lead a diverse staff by modeling excellent coaching and communication skills while encouraging those skills in others. You will not shy away from the hard conversations and will engage your employees when managing their performance. You will promote collaborative decision making and negotiation as you work with your staff on change management. You will mentor and encourage the professional development of your staff through daily huddles, monthly staff meetings, and regular one-on-one meetings with your direct reports.You will use your collaboration skills to partner with the branches in your region, the regional librarian, your regional manager and other staff and managers to develop library goals and objectives. You will contribute to strategic planning for branch operations; work with senior library management to conduct neighborhood analysis and needs assessment and develop/change services to meet community needs. You will manage projects and serve on system-wide committees and teams encouraging participation by staff as appropriate.You will investigate and respond to disturbances and concerns that may be a violation of the law or library rules and policies, including potential safety hazards and inappropriate patron behaviors. You will explain rules and policies to patrons and solicit patron cooperation and compliance. There may be times when you will need to take appropriate preventative and protective actions which may include excluding patrons and contacting local law enforcement or emergency medical services. You must demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor while working with customers, co-workers and community in such situations. Your ability to exercise quick and mature judgement in dealing with potentially disruptive, physically dangerous or abusive customers and emergencies is crucial in this role.Of course, there will be other duties as assigned, but nothing you can't handle.Multnomah County Library is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team, all staff are expected to act as allies to library staff and patrons from communities of color and other groups subjected to marginalization by:<ul><li>Speaking up to support staff and patrons subjected to marginalization</li><li>Speaking out against racism and oppression</li><li>Demonstrating behavior that is culturally aware and sensitive</li></ul>We're excited to welcome you to the neighborhood. Apply today!Learn more about the library's services on our website.To Qualify We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills:<ul><li>A bachelor's degree in a related field or equivalent experience.</li><li>At least three years of public library experience, including some experience in the areas of reference and reader's advisory, circulation services, stacks services management, collection development and management, or library public programming.</li><li>At least two years of supervisory experience.</li><li>At least two years of experience working with diverse patron populations.</li><li>Ability to pass a criminal records check should a job offer be extended and you're not currently employed by the library. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.</li></ul>Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>A master's degree in library science from a program accredited by the American Library Association.</li><li>Bilingual language skills.</li><li>Experience working in a unionized environment is preferred.</li><li>Knowledge of principles and practices of public library service in the 21st century.</li><li>Knowledge of principles and practices of strategic planning, change management, and project management.</li><li>Thorough knowledge of the principles and practices of public library functions.</li></ul>Screening and Evaluation&nbsp; The Application Packet:<ul><li>A completed online application.</li><li>Attach a cover letter addressing what makes you an excellent candidate for this position.</li></ul>Apply only once for this opportunity. The hiring list created from this recruitment will be used to fill current and future regular status, limited duration, and temporary opportunities as they become available.The Selection Process: For details about how we typically screen applications, review the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates/interviews</li><li>Reference and criminal records checks</li></ul>Additional Details&nbsp; Work Location: This position will work on-site at Central Library.&nbsp;Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Anthony CesarioEmail:<a href="mailto:anthonyc@multco.us" target="_blank">anthonyc@multco.us</a>Phone:+1 (503) 9883109 x83109Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9776 - Library Administrator

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