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Position:Utilization Management Assistant Reports To:UM SupervisorFLSA Status:Non-exemptPosition Description: The Utilization Management Assistant is responsible for processing and distributing reauthorization requests to our utilization management team.&nbsp; Additional job duties include additional assigned tasks when needed and establishing accurate records in compliance with applicable laws and regulations as well as the policies of tango.&nbsp; This role is responsible for coordinating authorization, eligibility, customer service and related activities for the maximum utilization of services.Essential Functions: <ul><li>Exhibits a pleasant and welcoming demeanor both in person and on the phone.</li><li>Manages the distribution of workload via tempo and email of all incoming re-authorization requests.</li><li>Verifies insurance and eligibility for authorization requests.</li><li>Answers non-routine correspondence and assembles highly confidential and sensitive information.</li><li>Other team duties as required.</li></ul>Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Has a minimum of three months experience in company data entry.</li><li>Has working knowledge and experience with company computerized data base.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Is detail oriented and displays good organizational skills.</li></ul>Knowledge and Experience:<ul><li>Computer proficiency for Microsoft Office products required</li><li>Well-developed interpersonal and communication skills</li><li>Professional appearance and manner</li><li>Ability to follow directions and processes</li><li>Friendly with a Customer Focus</li><li>Thorough and extremely well organized</li><li>Ability to work in a team environment as well as independently </li><li>Must have the ability to multi-task</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Utilization Management Assistant

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.What you'll be doingPatient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.

U.S. Renal Care

Dialysis Patient Care Technician, Home Therapies

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.Qualified candidates with prior peritoneal dialysis or hemodialysis experience may be eligible for up to $10,000 signing bonus - please inquire!&nbsp;<ul><li>A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and sometimes in the patient’s home.</li><li>We Will Train - In-center hemodialysis, critical care, and home health are great backgrounds.&nbsp; </li><li>Work Schedule – Monday through Friday, 8am to 5pm; Modified schedules are possible based on patient caseload at the facility.</li><li>Competitive on-call pay when placed in on-call rotation. </li><li>Holidays – Home Training Nurses rarely work on a holiday. </li><li>We lead the industry in clinical quality improvement, delivering amongst the best patient outcomes in the U.S. as measured by the CMS ESRD Quality Incentive Program.</li><li>We remain an industry leader in home dialysis with 17% of dialysis treatments delivered in our patients' homes.&nbsp; </li></ul>The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality.&nbsp; This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.&nbsp;&nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.<ul><li>Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.</li><li>Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.</li><li>Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter.&nbsp; Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.</li><li>Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li>Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations.&nbsp; Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.</li><li>Participate in infection control monitoring, implementation, and recording as requested.</li><li>Be familiar with emergency equipment and all emergency operational procedures.&nbsp; Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.</li><li>Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.</li><li>Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes.&nbsp; Assist in obtaining data for the continuous quality improvement activities.</li><li>Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.</li><li>Complete and document monthly review of patient medication profiles.&nbsp; Administer medications as ordered by the physician.</li><li>Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned.</li><li>Flexible with staffing locations and hours to accommodate patient and USRC home program needs.</li><li>Regular and reliable attendance is required for the position.</li></ul>Home Hemodialysis Only:<ul><li>Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.</li><li>Ensure required and appropriate water sampling is complete per policy and product requirements.&nbsp; Monitor and report water sample and culture results.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>

Dialysis Registered Nurse, Home Hemo & Peritoneal RN – Sign-On Bonus up to $10,000 for qualified candidates

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality.&nbsp; This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.&nbsp;&nbsp; &nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.<ul><li>Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.</li><li>Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.</li><li>Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter.&nbsp; Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.</li><li>Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li>Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations.&nbsp; Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.</li><li>Participate in infection control monitoring, implementation, and recording as requested.</li><li>Be familiar with emergency equipment and all emergency operational procedures.&nbsp; Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.</li><li>Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.</li><li>Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes.&nbsp; Assist in obtaining data for the continuous quality improvement activities.</li><li>Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.</li><li>Complete and document monthly review of patient medication profiles.&nbsp; Administer medications as ordered by the physician.</li><li>Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned.</li><li>Flexible with staffing locations and hours to accommodate patient and USRC home program needs.</li><li>Regular and reliable attendance is required for the position.</li></ul>Home Hemodialysis Only:<ul><li>Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.</li><li>Ensure required and appropriate water sampling is complete per policy and product requirements.&nbsp; Monitor and report water sample and culture results.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>

Dialysis Registered Nurse, Home Hemo RN

Territory: Phoenix, AZ - Neuroscience - PsychiatryTarget city for territory is Phoenix - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Phoenix, Glendale and Sun City.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being a curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!As a Neuroscience Account Manager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience</li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic and outstanding communication skills</li><li>Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network</li><li>Must be computer literate with proficiency in Microsoft Office software</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder</li><li>Documented successful sales performance</li><li>Ownership and accountability for the development and execution of fully integrated account plans&nbsp;</li><li>Strong analytical background, and experience using sales data reporting tools to identify trends</li><li>Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals</li><li>Sales experience with buy &amp; bill/injectable products</li><li>Experience in product launches&nbsp;</li><li>Previous experience working with alliance partners (i.e., co-promotions)</li><li>Strong leadership through participation in committees, job rotations, panels and related activities</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $125,000 - $145,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Neuroscience Account Manager - Psychiatry - Phoenix, AZ

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.As a To-Go Roadie your responsibilities would include:<ul><li>Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order</li><li>Uses proper phone etiquette when answering calls and taking orders</li><li>Knowledgeable of menu to accurately take and place orders</li><li>Demonstrates strong organization and accuracy when packaging orders</li><li>Works collaboratively with Back of House staff to complete orders</li><li>Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order</li><li>Understands our online and mobile app ordering systems</li><li>Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions</li><li>Practices proper safety and sanitation procedures</li><li>Exhibits teamwork at all times</li></ul>If you think you would be a legendary To-Go Roadie, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

To-Go

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Love the smell of fresh-baked bread? If so, we have the job for you. Texas Roadhouse is looking for a Baker who believes in made from scratch food and loves baking.As a Baker your responsibilities would include:<ul><li>Following proper sanitation guidelines</li><li>Preparing food that is up to Texas Roadhouse standards</li><li>Baking our famous fresh baked bread</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Baker, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Baker (West Irvington)

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life. We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our customer challenges! Are you passionate about solving customers' water and wastewater treatment challenges? As the Food &amp; Beverage Sales Manager, you will utilize Veolia's unique portfolio of technologies and services to deliver valuable solutions to a wide range of companies within the North American food &amp; beverage market. Key Responsibilities <ul><li>Develop and execute a sales plan to drive capital equipment projects growth within the North American food &amp;a beverage market.</li><li>Sell ingredient water, wastewater treatment and reuse solutions to food &amp; beverage customers.</li><li>Build and nurture relationships at all levels within food &amp; beverage companies, engineering consultants and EPC's.</li><li>In collaboration with our commercial and engineering teams you will understand and communicate customers' needs, qualify leads, and work closely with all stakeholders to develop and implement comprehensive, value- driven solutions for our customers.</li><li>Develop a pipeline of well-qualified projects that lead to short, medium and long-term success.</li><li>Foster a strong partnership across other Veolia businesses to maximize synergy with their customers, products and growth initiatives.</li><li>In collaboration with other Veolia WTS teams, integrate aftermarket services, products and chemicals offerings as part of the Veolia solution.</li><li>Effectively build relationships, interface and collaborate with commercial operations, applications engineering, project management, project engineering, field service and other internal functions.</li><li>Use technology systems and tools to track opportunities and provide updates on sales forecasting.</li></ul> Qualifications Minimum Requirements <ul><li>Diploma/Degree in Engineering (Chemical or Mechanical) or Science, or equivalent from an accredited University or College (Or equivalent experience in the field).</li><li>5+ years' water/wastewater treatment industry experience.</li><li>3+ years' Sales, Applications/Process Engineering experience.</li></ul> Desired <ul><li>Motivated self-starter with a passion for selling.</li><li>Food &amp; Beverage industry experience.</li><li>Effective oral and written communication skills, gifted with interpersonal skills, and positive commercial acumen.</li><li>Ability to work effectively within cross-functional teams.</li><li>Successful track record penetrating new accounts and markets.</li><li>Functional expertise with water and wastewater treatment technologies, including membrane treatment (reverse osmosis, ultrafiltration), biological treatment (MBR, MBBR, anaerobic digestion) and thermal evaporation technologies.</li><li>Experience developing complex capital projects.</li><li>Working knowledge of commercial contracts, terms and conditions.</li><li>Familiarity with Salesforce CRM technology platform.</li></ul> Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the range. <ul><li> Medical, Dental, &amp; Vision Insurance Starting Day 1!</li><li>Life Insurance</li><li>Paid Time Off</li><li>Paid Holidays</li><li>Parental Leave</li><li>401(k) Plan - 3% default contribution plus matching!</li><li>Flexible Spending &amp; Health Saving Accounts</li><li>AD&amp;D Insurance</li><li>Disability Insurance</li><li>Tuition Reimbursement</li></ul> Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Technical Sales Engineer - Food & Beverage

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Team DescriptionThe Network &amp; Acquirer Solutions (NAS) team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving our Issuing &amp; Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners and customers.The Network &amp; Acquirer Capability and Data Team (NACD) within NAS works to deliver digital products and services for merchants, network acquirers and issuers, and payment facilitators such as ATM/debit, point of sale authorizations &amp; submissions, transaction pricing, disputes and settlement that meet the evolving demands of our global payment network. The wide range of solutions we develop enable the enterprise to attract new customers, operate in new markets, react to regulatory demands, and process new/emerging types of payments. As part of the NACD, the NIC Platform plays a critical role in enabling seamless self-service capabilities for partners and internal teams, driving efficiency and accelerating speed to market. Our team is responsible for enhancing and optimizing this platform to provide best-in-class integration tools, data insights, and operational efficiencies. Our vision is to deliver differentiated insights that drive network growth by empowering bank partners, enabling GNS and the broader network organization to make data-driven, informed decisions. How will you make an impact in this role?Are you passionate about leveraging data to drive strategic decision-making? Do you have experience in data analytics, a strong understanding of the payments or financial services industry, and product ownership? If so, this is an exciting opportunity to shape the future of self-service analytics at American Express.As a Senior Manager – Data Analytics, you will own and enhance three critical data products used by both internal and external stakeholders. These tools empower teams to make strategic, data-driven decisions. You will lead the transformation of these products into fully self-served solutions, ensuring seamless adoption and scalability.We are looking for a strong leader with a deep understanding of AMEX’s business ecosystem, including Cards &amp; Products, Issuer, and Acquirer dynamics. This role will require close collaboration with technology teams to drive PI cadence, manage Rally, and align development roadmaps. Additionally, you will develop a go-to-market strategy to drive adoption and maximize the impact of our analytics tools with internal and external partners.Key Responsibilities&nbsp;Own and evolve Data Analytics-driven products, ensuring they deliver value to internal and external stakeholders.Drive self-service enablement, making data more accessible and actionable.Develop and execute a go-to-market strategy for analytics tools, enhancing adoption and user engagement.Partner with technology teams to manage PI cadence, drive agile execution via Rally, and support seamless product development.Work closely with business teams, product development teams and partner facing teams to align data capabilities with strategic priorities.Lead innovation by incorporating best practices in analytics, automation, and visualization.Advocate for scalability and efficiency, ensuring solutions are future-proof and adaptable.Support data-driven decision-making by leveraging industry-standard tools like Hive and Tableau.Required Skills/ Qualifications5+ years of experience in data analytics, product ownership, or digital product management.Strong background in AMEX business, including Cards &amp; Products, Issuer, and Acquirer dynamics.Exposure to end-to-end product management (using Agile/SAFe methodology) to quickly convert ideas into objectives, set priorities and successfully deliver new products &amp; solutions to market.Ability to understand product architecture and connect the dots between business objective and technical solution to make informed business decisions.Experience in developing self-service data products and driving adoption strategies.Knowledge of SQL / Hive / and other data querying and manipulation techniques as well as scripting techniques is highly desired.Basic understanding of advanced analytics, AI-ML techniques and their potential applications in product development is a plus. Ability to translate complex data insights into actionable business strategies.Strong communication skills to influence stakeholders at all levels.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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