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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking an ambitious and detail-oriented ServiceNow System Administrator &amp; Product Owner to join our IT Service Management (ITSM) team supporting the enterprise ServiceNow platform. This dual-role position is ideal for early-career professionals looking to expand their expertise across ServiceNow administration, IT asset discovery, and product ownershipKey Responsibilities:<ul><li>ServiceNow Platform Administration &amp; Configuration</li><li>Support the configuration, maintenance, and daily administration of the ServiceNow ITSM platform, ensuring reliable and secure operations.</li><li>Assist in optimizing CMDB ingestion processes and sustaining CMDB health, focusing on data completeness, accuracy, and alignment with IT governance standards.</li><li>Implement and manage Service Graph Connectors to automate public and private cloud discovery (e.g., AWS, Azure, GCP, VMware), ensuring real-time visibility into infrastructure assets.</li><li>Use Agent Client Collector (ACC) and discovery tools to identify and reconcile on-premises and cloud-based IT assets into the CMDB.</li><li>Support efforts to identify and remove shadow IT software through Service Graph Connector insights, ensuring all discovered assets are properly cataloged, compliant, and secured.</li><li>Optimize and enforce mandatory data attributes to ensure IT asset completeness and accuracy, collaborating with governance teams to define data standards and validation rules.</li></ul>Product Ownership &amp; Process Improvement<ul><li>Partner with senior Product Owners to define and refine business requirements, user stories, and acceptance criteria for ITSM enhancements.</li><li>Support platform roadmap execution, including testing, deployment, and validation of ServiceNow updates and new capabilities.</li><li>Contribute to the creation and maintenance of operational best practices and audit-ready process documentation.</li><li>Participate in backlog grooming, sprint planning, and stakeholder review sessions to ensure alignment between ITSM goals and business priorities.</li></ul>Security, Compliance &amp; Data Governance<ul><li>Assist in documenting security assessments, findings, and remediation actions, providing visibility into the organization’s IT asset risk posture.</li><li>Ensure compliance with ITIL and NIST standards, as well as regulatory requirements applicable to the financial sector.</li><li>Help maintain governance controls for data integrity, lifecycle management, and shadow IT remediation through ServiceNow workflows and automation.</li></ul>Documentation &amp; Reporting<ul><li>Create and maintain technical and operational documentation for CMDB and discovery processes, data models, and integration flows.</li><li>Generate data quality and compliance reports to support audits, internal reviews, and continuous improvement initiatives.</li><li>Contribute to user training materials, knowledge articles, and best-practice guides to promote adoption and data stewardship across teams.</li></ul>Qualifications:Education &amp; Experience<ul><li>Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent hands-on experience).</li><li>4 - 6 years of experience in ServiceNow administration, ITSM operations, or related IT support roles.</li><li>Experience with creating and managing Rally stories throughout its lifecycle</li><li>Data analytical skills including MS Excel etc.</li><li>Exposure to Service Graph Connectors, Discovery, CMDB, ITAM, or ITOM modules preferred.</li><li>Experience or familiarity with cloud environments (AWS, Azure, GCP) and agent-based discovery tools is a strong plus.</li><li>ServiceNow Certification is preferred</li></ul>Technical Skills<ul><li>Foundational knowledge of ServiceNow platform administration, scripting, and integrations.</li><li>Basic understanding of infrastructure components servers, storage, networks, operating systems, and virtualization platforms.</li><li>Awareness of cybersecurity concepts, endpoint protection, and shadow IT management.</li><li>Familiarity with data governance, CMDB modeling, and IT asset lifecycle management.</li><li>Understanding of ITIL principles and service management processes.</li></ul>Soft Skills<ul><li>Eager to learn and grow technical expertise in ServiceNow and ITSM platforms.</li><li>Strong problem-solving, analytical, and communication skills.</li><li>Organized, detail-oriented, and able to manage multiple priorities.</li><li>Collaborative and proactive, with a focus on continuous improvement and data accuracy.</li><li>Demonstrates initiative, accountability, and a customer-centric mindset.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Cybersecurity Engineer

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.&nbsp;The Termination of Accounts (TA) team is responsible for evaluating customer relationships for termination and/or prevention of future accounts, due to money laundering, reputational risk, and/or other relevant factors.&nbsp;Job Responsibilities:<ul><li>The TA Analyst will be responsible for analyzing referrals to the TA team related to instances of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools.&nbsp;</li><li>Conduct time-sensitive and thorough account reviews to make recommendations regarding account terminations and the prohibition of customers from establishing new American Express relationships&nbsp;</li><li>Build strong relationships with strategic partners, internal GFCC colleagues and TA team members to ensure effective coordination of significant case reviews and TA reviews&nbsp;</li><li>Produce well-written reports detailing and analyzing potentially suspicious activity and, when appropriate, collaborate with GFCC leadership on account termination decisions&nbsp;</li><li>Demonstrate excellent verbal and written communication skills; a keen attention to detail in writing and analysis; proven analytical and problem-solving skills; and an ability to manage multiple varied projects simultaneously&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>Minimum of two years of professional experience in the legal, audit, investigations, compliance, or financial services, with demonstrated responsibility in research, analysis, or risk related work.</li><li>Proficiency in Microsoft Excel, Microsoft Word, and internet-based research</li><li>Strong written and verbal communication skills, with proven ability to analyze and present complex information clearly</li><li>Strong analytical skillset with keen attention to detail while handling confidential and complex work.</li><li>Proven ability to manage multiple priorities, meet tight deadlines, and collaborate effectively in a team-oriented environment.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in a relevant field such as a Criminal Justice, Finance, Accounting, Statistics, Journalism, or a related discipline.</li><li>Detailed knowledge and understanding of American Express SAR filing requirements and AML investigations&nbsp;</li><li>Flexibility and adaptability in navigating evolving regulations and compliance requirements</li><li>Certified Anti-Money Laundering Specialist (CAMS) or similar industry recognized credentials</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance Termination of Accounts

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.&nbsp;How will you make an impact in this role:Customers who present higher money laundering or terrorist financing risks are subject to periodic enhanced due diligence reviews. The USIU’s High-Risk Enhanced Due Diligence (EDD) Team is responsible for conducting annual investigative reviews of high-risk customers who hold U.S. issued products with American Express.&nbsp;Job Responsibilities:<ul><li>A successful EDD analyst will be expected to conduct thorough, comprehensive EDD reviews of high-risk customers utilizing a variety of research and investigative tools, while adhering to procedures, guidelines, and regulatory requirements.&nbsp;</li><li>Use a variety of internal and external systems to carry out compliance functions &nbsp;</li><li>Produce detailed summary and analysis of customer and transactional activity and, when appropriate, refer potentially suspicious activity to the SAR and/or Account Termination process(es)&nbsp;</li><li>Collaborate with compliance partners across the enterprise to ensure proper review and risk assessment of high-risk customers&nbsp;</li><li>Work effectively to meet aggressive inventory deadlines and support management objectives&nbsp;</li><li>Build strong relationships with strategic partners across the GFCSU and USIU to ensure effective coordination of significant investigations&nbsp;</li><li>Ability to multi-task and pivot quickly in a fast-changing environment&nbsp;</li></ul>Minimum Qualifications:<ul><li>Ideal candidates must exhibit analytical, investigative, and research-intensive skills while meeting the following minimum qualifications:&nbsp;</li><li>Two or more years of combined experience in a related field, such as compliance, law enforcement, legal, audit, fraud investigations, banking/financial services industry&nbsp;</li><li>Strong analytical and research skills with the ability to identify and resolve complex issues</li><li>Proficiency in Microsoft Excel</li><li>Effective time management and organizational skills</li><li>Demonstrated ability to collaborate within a team environment&nbsp;</li></ul>Preferred Qualifications:<ul><li>Two or more years of experience in AML or EDD investigations&nbsp;</li><li>Basic understanding of BSA/AML requirements and Federal Financial Institutions Examination Council guidelines as they relate to EDD in general&nbsp;&nbsp;</li><li>Experience guiding processes and mentoring others, with the ability to support team development and share expertise.</li><li>Bachelor’s degree in a related field</li><li>CAMS certification&nbsp;&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance US Investigations Unit Enhanced Due Diligence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU&nbsp; Investigations-related Procedures and Training Material&nbsp; (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU&nbsp; training efforts; aligning with the GFCSU/USIU&nbsp; and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU&nbsp; and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.&nbsp;How will you make an impact in this role?This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.&nbsp;The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.&nbsp;Responsibilities:<ul><li>Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;</li><li>Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;</li><li>Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs</li><li>Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics</li><li>Partnering with global investigations teams on areas of training and alignment need;</li><li>Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;</li><li>Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.</li></ul>Minimum Qualifications:<ul><li>Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis</li><li>2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.</li><li>Knowledge of criminal typologies associated with financial products and services</li><li>Experience supporting and responding to external regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to influence, gain support, and resolve conflict</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills</li><li>Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint</li></ul>Preferred Qualifications:<ul><li>Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance</li><li>6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement</li><li>Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members</li><li>Familiarity with large sets of financial data and experience developing reports and outlining data requirements</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Compliance: Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.The GFCSU’s Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements.Job Responsibilities:Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordinglyMinimum Qualifications:<ul><li>Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk</li><li>Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact</li><li>Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment</li><li>Ability to influence, gain support, and resolve conflict</li><li>Detail-oriented with strong verbal and written communication skills</li><li>Proven ability to communicate and collaborate effectively at all levels of the organization</li><li>Self-motivated with an ability to learn quickly and independently</li></ul>Preferred Qualifications:<ul><li>Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus</li><li>Bachelor’s Degree preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing at American Express. With a range of opportunities, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.&nbsp; About Enterprise Architecture:<ul><li>Enterprise Architecture is an organization at American Express. The four pillars of Enterprise Architecture include:</li><li>Architecture as Code:&nbsp;this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.</li><li>Architecture as Design:&nbsp;this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.</li><li>Governance:&nbsp;this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.</li><li>Colleague Enablement:&nbsp;this pillar is focused on colleague development, recognition, training, and enterprise outreach. The Architecture as Code team is driving a new way of building web experiences for our customer.&nbsp; We are looking for a forward-thinking Software Engineer III who will be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be hands on in designing the fundamental architecture that powers our web frameworks like content management, search and navigation and we authoring.&nbsp; </li></ul>Roles and Responsibilities:<ul><li>Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.</li><li>Define and revise architectural guiding principles to steer our platform and solution development together with our other solution architects.</li><li>Conduct proof of concept to validate the feasibility and performance of proposed solutions aligning with project goals and requirements.</li><li>Engage and work with cross-functional leaders to understand and help define business principles, goals, and strategy within scope of&nbsp;</li><li>responsibility. Stay current with industry trends and emerging technologies</li><li>Expertise in the definition and implementation of effective software engineering practices and processes that result in high speed to market: i.e., open-source style project maintainers, PR review process, issue triage, code reviews, code contribution metrics definition, test automation strategy, CI/CD optimization, etc.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in computer science, Computer Science Engineering, or related field.</li><li>3+ years of software development experience. Experience in all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications.</li><li>3+ years of development experience with Web Technologies (HTML, CSS, JavaScript, React, Next.js etc.).</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Strong technical capability with an intense desire to learn new skills and industry trends.</li><li>Demonstrated experience with object-oriented design and coding with variety of languages and proven ability to understand and use complex data structures and associated components.</li><li>Must be willing and able to express new ideas, concerns, and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Must have experience of writing applications for deployment on cloud environment including OpenShift and Docker containers.</li><li>Must have experience with performance and monitoring tools e.g., Splunk, Dynatrace, ELK.</li><li>Analytical skills and knack of looking for non-obvious solutions.</li><li>Knowledge CI/CD, system testing, test automation. Experience in infrastructure, application monitoring, platform stabilization, and Investment performance a plus.</li></ul>Preferred Qualifications:<ul><li>Experience with public cloud systems.</li><li>Knowledge of Function as a Service (FaaS) &amp; Lambda.</li><li>Experience with Event Driven and Reactive Programming.</li><li>Experience developing solutions considering web privacy and security regulations</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer III - React, JavaScript - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We are seeking a Program Manager with a strong attention to detail and the ability to work autonomously and efficiently—proactively anticipating leader needs and seamlessly coordinating with stakeholders to ensure priorities progress smoothly.Job Responsibilities:The Program Manager will drive operational rigor, managing key processes including colleague engagement efforts, and ensuring effective execution of program priorities. This role requires strong organization, communication, and a consistent track record of excellence operating within a high performing team environment.Key Responsibilities include:<ul><li>Operational Rigor and Process Excellence: Drive operational rigor across the organization by ensuring consistency, accuracy, and follow-through in day-to-day and long-term processes.</li><li>Executive Communications and Materials: Prepare executive-ready materials, including presentations, updates, summaries, and comprehensive communications for key business reviews with senior management, ensuring clarity, accuracy, and strong storytelling.</li><li>Program Scorecard and KPI Visibility: Maintain a program scorecard, ensuring accurate and timely updates and clear visibility into progress against goals, KPIs, and strategic deliverables.</li><li>Analytical Support: Support leadership in activities requiring analysis, data consolidation, and synthesis of inputs to support decision-making.</li><li>Information Flow and Team Enablement: Ensure effective flow of information across the team by coordinating updates, structuring communications, and enabling timely follow-through on actions and commitments.</li><li>Confidential information handling: Manage sensitive information with discretion and exercise strong judgment in communications and access control.</li><li>Colleague Engagement and Culture: Lead colleague engagement efforts, including culture initiatives, recognition programs, surveys, and communication efforts that strengthen team connectivity.</li><li>Event Planning and Execution: Plan and execute in-person and virtual team events, such as town halls, summits, trainings, team-building activities, and special events, ensuring end-to-end logistics and a high-quality attendee experience.</li></ul>Qualifications:The ideal candidate will be a highly motivated self-starter who is able to perform job function with limited guidance. The individual must be composed, organized, culturally aware and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>5+ years&nbsp;of professional experience in business operations, administrative leadership, project coordination, or a related field.</li><li>Prior experience in Cybersecurity, Technology, Product or Portfolio related team is preferred.</li><li>Outstanding written and verbal communication skills with focus on precision and command of corporate protocol</li><li>Consistent track record of taking complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>Ability to work across a large and diverse organization</li><li>Highly organized with strong problem-solving skills and attention to detail.</li><li>Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and standard collaboration tools (e.g., Confluence, SharePoint, Slack).</li><li>Experience using AI tools like Microsoft CoPilot, and ChatGPT to drive efficiency, create content, and conduct analysis.</li><li>Bachelor’s degree required; MBA or equivalent advanced degree preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.OverviewAmerican Express is committed to delivering the world’s best colleague digital experience. Our global colleagues and contractors are supported by an award-winning Digital Workplace team that enables communication, connection, and productivity—every day, everywhere. As we continue to grow and evolve, we are looking for a UX Researcher who brings a strong foundation in research execution along with the confidence to independently lead research initiatives and influence product decisions.It is ideal for a practitioner who is comfortable owning end-to-end research on moderately complex initiatives, partnering closely with cross-functional teams, and translating insights into clear, actionable guidance—while continuing to deepen their craft and impact.Who You AreYou are curious by nature and motivated by understanding human behavior. You enjoy uncovering user needs, pain points, and opportunities, and you find fulfillment in helping teams see problems through the eyes of their users. You are confident in applying a range of qualitative and quantitative research methods and know how to select the right approach for the problem at hand. You are comfortable working independently but value collaboration and shared learning with product managers, designers, developers, and fellow researchers.If you enjoy balancing hands-on research execution with thoughtful consultation and storytelling, this role is for you.What You’ll DoAs part of our integrated colleague experience team, you will provide UX research and best-practice consulting services to product teams across the full product lifecycle—from early discovery and concept validation to iterative improvement of existing solutions. Your work will help shape digital experiences used by colleagues across American Express.Key responsibilities include:<ul><li>Lead end-to-end UX research efforts, including planning, participant recruitment, method selection, fielding, analysis, and synthesis</li><li>Apply a mix of qualitative and quantitative methods such as interviews, usability testing, surveys, journey mapping, and A/B testing to generate meaningful insights</li><li>Translate research findings into clear, actionable recommendations that inform product strategy and design decisions</li><li>Partner closely with product managers, designers, and engineers to ensure user insights are embedded throughout the development process</li><li>Effectively communicate research outcomes through presentations, reports, and informal discussions with stakeholders</li><li>Contribute to a culture of human-centered thinking by helping teams focus on solving real user problems, not just delivering features</li><li>Support research across a range of experiences, including homegrown tools, third-party products, and internal support services</li></ul>What You Bring<ul><li>Proven ability to independently lead end-to-end UX research projects</li><li>Experience conducting both qualitative and quantitative research, with a solid understanding of when and how to apply different methods</li><li>Strong communication skills, with the ability to engage users, collaborate with teammates, and present insights to stakeholders with clarity and confidence</li><li>Skill in evaluating and reporting research findings, including an understanding of descriptive statistics and basic inferential concepts</li><li>Experience synthesizing complex data into clear narratives and actionable insights</li><li>Working knowledge of other UX disciplines, such as documenting user journeys, creating low-fidelity wireframes, and illustrating ideas through rough sketches</li><li>Familiarity with Design Thinking practices and collaborative, iterative workflows</li><li>Experience conducting remote research and using common UX research tools (e.g., survey and testing platforms)</li><li>Bachelor’s degree in User Experience, Human Factors, Psychology, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience</li></ul>Growth MindsetYou are confident in your current skill set while remaining eager to learn, grow, and expand your impact. You seek feedback, refine your practice, and continuously develop your ability to influence outcomes through research.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

UX Researcher

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;It’s more than protecting systems and data. It’s protecting people. Our Information Security Analysts know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future.&nbsp; So if you are dedicated to the latest technology and motivating others, secure your career here. You won’t just see the problem coming, you’ll see the solution. New threats to our business, our partners and customers appear on the horizon every day, so no two days are the same. But there are some things you can count on doing: Responsibilities:<ul><li>Oversees and mentors a team of Cybersecurity Engineering colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individual colleagues and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards</li><li>Provides direct leadership and coaching to the Engineering team, supporting training and development of best practices</li><li>Develops and leads comprehensive service implementation plans to address identified issues, ensuring global fixes and thorough reporting on resolutions</li><li>Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent cybersecurity issues efficiently</li><li>Provides technical escalation support during EMIM bridges, conducting in-depth analysis and diagnostics to identify root causes and implement effective solutions</li><li>Manages resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals</li><li>Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development</li><li>Leads the development and deployment of security architectures, including zero-trust models, micro-segmentation, and advanced encryption techniques</li><li>Monitors and ensures the quality, compliance, and performance of security network solutions, implementing rigorous standards and leveraging industry-leading best practices</li><li>Establishes and maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise-wide transparency, consistency, and alignment with cutting-edge data standards</li><li>Monitors and ensures the quality, compliance, and performance of cybersecurity solutions through conducting regular audits and assessments to ensure adherence to standards such as ISO 27001, NIST, and PCI-DSS</li><li>Implements robust logging and monitoring solutions to provide visibility into security events and incidents</li><li>Assesses the potential impacts of emerging cybersecurity trends, threats, and technologies, and recommends improvements to ensure the organization remains compliant and secure</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred</li><li>10+ years of Experience in Cybersecurity Engineering with 5+ years in a leadership role.</li><li>Knowledge of regulatory compliance and security standards</li><li>Knowledge of Application Development &amp; Security</li><li>Knowledge of Data Engineering</li><li>Knowledge of Cloud Security Management</li><li>Knowledge of Data Privacy &amp; Protection (DPP, GDPR)</li><li>Knowledge of Data Security Management</li><li>Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks</li><li>Knowledge of network protocols (e.g., TCP/IP, DNS, HTTP) and security fundamentals</li><li>Experience in cybersecurity and / or application security</li><li>Experience with Source Composition Analysis tooling and integrations.</li><li>Experience with Static Applicaiton Security Testing tooling and integrations.</li><li>Experience with Dynamic Application Security Testing tooling and integrations.</li><li>Experience with Mobile Application Security Testing tooling and integrations.</li><li>Experience integrating DevSecOps, and the integration of SDL elements into SDLC processes.</li><li>Experience in overseeing multiple cybersecurity engineering teams, providing strategic direction and leadership</li><li>Experience with SIEM (Security Information and Event Management) tools such as Splunk, ArcSight, or QRadar</li><li>Experience with IDS/IPS (Intrusion Detection Systems/Intrusion Prevention Systems)</li><li>Experience with incident response tools such as Wireshark or Sysinternals and forensic investigation tools and techniques</li><li>Experience with security tools such as firewalls (e.g., Palo Alto, Cisco ASA), intrusion detection systems (e.g., Snort, Suricata), and antivirus software (e.g., Symantec, McAfee)</li><li>At least one security related certification like: CISSP, CISM, CISA, GCIH, CEH, GSEC, GCDA, GCSA, GPCS, GDSA</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager- Software Engineering (Cybersecurity)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed, by supporting the delivery and operations of technology capabilities, platforms, and services globally.&nbsp;Specifically, the team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external customers and internal colleagues. It also encompasses product management for core enterprise platforms, as well as technology risk and information security; enterprise data governance and platforms; and digital product and design across the American Express enterprise.Responsibilities:·Designs, develops and maintains technology systems for use by external and internal customers.·Monitors system performance and escalates non-routine issues to ensure optimal functionality·Completes the investigation and resolution of incidents and problems in systems and services, including root cause analysis, with guidance from peers and leaders·Performs the implementation of agreed remedies and preventative measures to maintain system integrity·Supports application maintenance, including performance monitoring, minor enhancements, and backup and recovery processes·Engages in the development and deployment of preventative maintenance procedures·Manages service support activities, including access control, application installation, and retirement of outdated systems·Collaborates with development teams to ensure quality standards are adhered to during development and implementation phases under supervision·Completes continuous service improvement by maintaining best practices and knowledge repositories, with guidance from peers and leaders·Completes disaster recovery testing and post-implementation reviews to ensure system resilience·Able to work on shift duty (8 hour day shift between 8AM - 8PM) in a 24/7 support organization.·Must have Domain knowledge of Cards Payments systems. Understanding of E2E workflows of Authorization Approval and&nbsp;&nbsp;clearing &amp; reconciliation processes.Minimum Qualifications ·Preferably a BS degree in computer science, computer engineering, or other technical discipline·3+ years of software experience with good understanding of either Java, GO or Python language&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;·Experience with CI/CD environment and tools is a plusSalary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poste" target="_blank">https://www.eeoc.gov/poste</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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