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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Director, Spiritual Care represents the Chaplains, Chaplain Preceptors the provision of spiritual care support on an enterprise level to ensure that delivery of care and utilization of ancillary programs are uniform, compliant and of the highest quality. The Director works with Support Services &amp; Patient Experience and clinical leadership to ensure best practices are in place to maximize the patient experience enterprise wide.<ul><li>Master’s Degree from an accredited school of divinity, theology, pastoral counseling, pastoral studies, or related field required</li><li>Completion of a minimum of three (3) Units of Clinical Pastoral Education required Board Certified Chaplain (BCC) credential preferred</li><li>Minimum of eight (8) years in Spiritual Care, Chaplaincy, Supervision, Education, and Administration required</li><li>Minimum of five (5) years of healthcare mgmt experience required, senior/upper-level management preferred</li><li>Experience in program development and planning</li><li>Hospice experience preferred</li><li>Demonstrated knowledge of Joint Commission standards, AHCA &amp; state regulations, and CMS regulations</li><li>In-depth, current knowledge in area of specialty and the ability to translate professional and organizational goals into effective programs</li><li>Strong interpersonal, communication (written and verbal), collaboration and conflict resolution skills</li><li>Knowledge of systems and change processes</li><li>Ability to organize resources appropriately and to work independently with other disciplines within the Organization and the community</li><li>Intermittent Driver - Valid driver's license and automobile insurance per Company policy</li><li>Ability to travel to off-site locations</li><li>Ability to manage multiple priorities simultaneously and handle the emotional stress of the workload</li><li>Ability to work independently, exercising discretion and independent judgment</li><li>Ability to organize resources appropriately and to work with other disciplines within the Organization</li><li>Able to speak effectively and persuasively before groups and individuals at all levels of the Organization Competencies:</li><li>Satisfactorily completes competency requirements for this position Responsibilities of all employees:</li><li>Represents the organization professionally at all times through care delivered and/or services provided to all clients</li><li>Complies with all state, federal, local government regulations, maintaining strong position against fraud and abuse.</li><li>Complies with organizational policies, procedures and standard practices.</li><li>Observes organizational health, safety and security practices.</li><li>Maintains the confidentiality of patients, families, colleagues and other sensitive situations within work environment.</li><li>Uses resources in a fiscally responsible manner.</li><li>Promotes Chapters Health System through participation in community and professional organizations.</li><li>Participates proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improves own professional knowledge and skill level.</li><li>Advanced electronic media skills.</li><li>Supports research and educational activities.</li><li>Shares expertise with coworkers both formally and informally</li><li>Participates in Quality Assessment Performance Improvement activities as appropriate for the position</li></ul>Leadership Success Factors:<ul><li>Communication.&nbsp; Express thoughts and ideas clearly.&nbsp; Adapt communication style to fit audience.</li><li>Initiative.&nbsp; Originate action to achieve goals.</li><li>Judgment.&nbsp; Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.</li><li>Planning, Organizing and Controlling.&nbsp; Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources.&nbsp; Monitor results.</li><li>Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.</li><li>Work Standards.&nbsp; Set high goals or standards of performance for self and others.</li><li>Tolerance for Stress.&nbsp; Maintain stability of performance under pressure and/or opposition.</li><li>Innovativeness.&nbsp; Generate and/or recognize imaginative, creative solutions in work related situations.</li><li>Organizational Sensitivity.&nbsp; Perceive the impact and implications of decisions on various components of the organization.</li><li>Ethics.&nbsp; Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.</li><li>Community Builder and Mediator.&nbsp; Assist in developing community within Chapters Health System and model and assist in development of mediation skills. Demonstrate respect for fellow professionals through responsibility for own professional presence and attention to group process.</li><li>Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.</li></ul>Job Responsibilities:<ul><li>Represents the Chaplains, and Chaplain Preceptors on an enterprise level.</li><li>Serves as a Subject Matter Expert, helps to establish best standards of practice for Chaplains, on an enterprise level.</li><li>Provides oversight, evaluates and revises the practices, policies and procedures for each discipline.</li><li>Serves in a Supervisory role for employees working towards their Clinical Pastoral Education (CPE).</li><li>Manages competencies, orientation and ongoing training materials for Spiritual Care; facilitates learning activities for staff and students.</li><li>Develops and monitors KPIs to ensure that Programs are meeting goals and objectives.</li><li>Participate in QAPI related to each discipline and the patient's overall experience, includes developing/driving PIPs.</li><li>Ensures that ancillary services and programs available are infused and appropriately accessed at the affiliate level.</li><li>Ensures appropriate expert response to clinical emergencies or high-risk areas.</li><li>Serves as consultant to clinical leadership groups for high-risk issues (i.e. neglect, suicide, homicide, etc.).</li><li>Provides support in the development, implementation and operation of Spiritual Care and Chaplain Services, and Programs</li><li>Works in concert with all Department leaders to achieve departmental and system-wide goals and initiatives.</li><li>Assists in developing clinical systems specifications, and champions data governance and clinical discipline documentation standards.</li><li>Develops and implements measures to ensure compliance with regulations for spiritual care program.</li><li>Participates in agency-wide education and orientation.</li><li>Evaluates spiritual care, social services/bereavement research to promote clinical knowledge, development and research based clinical practice.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Director, Spiritual Care

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Job Profile Summary The Director, Bereavement Services represents the Bereavement Counselors and the provision of bereavement services on an enterprise level to ensure that delivery of care and utilization of ancillary programs are uniform, compliant and of the highest quality. The Director, Bereavement Services works with Support Services &amp; Patient Experience and clinical leadership to ensure best practices are in place to maximize the patient experience enterprise wide.Qualifications:<ul><li>Master's Degree in Social Work, counseling, marriage &amp; family therapy or related field required</li><li>Current FL license: LCSW, LMHC or LMFT preferred</li><li>Minimum of eight (8) years in Social Work, Counseling, Supervision, Education, and Administration required</li><li>Minimum of five (5) years of healthcare mgmt experience required, senior/upper-level management preferred</li><li>Experience in program development and planning</li><li>Hospice experience preferred</li><li>Demonstrated knowledge of Joint Commission standards, AHCA &amp; state regulations, and CMS regulations</li><li>In-depth, current knowledge in area of specialty and the ability to translate professional and organizational goals into effective programs</li><li>Strong interpersonal, communication (written and verbal), collaboration and conflict resolution skills</li><li>Knowledge of systems and change processes</li><li>Ability to organize resources appropriately and to work independently with other disciplines within the Organization and the community</li><li>Intermittent Driver - Valid driver's license and automobile insurance per Company policy</li><li>Ability to travel to off-site locations</li><li>Ability to manage multiple priorities simultaneously and handle the emotional stress of the workload</li><li>Ability to work independently, exercising discretion and independent judgment</li><li>Ability to organize resources appropriately and to work with other disciplines within the Organization</li><li>Able to speak effectively and persuasively before groups and individuals at all levels of the Organization Competencies:</li><li>Satisfactorily completes competency requirements for this position Responsibilities of all employees:</li><li>Represents the organization professionally at all times through care delivered and/or services provided to all clients</li><li>Complies with all state, federal, local government regulations, maintaining strong position against fraud and abuse.</li><li>Complies with organizational policies, procedures and standard practices.</li><li>Observes organizational health, safety and security practices.</li><li>Maintains the confidentiality of patients, families, colleagues and other sensitive situations within work environment.</li><li>Uses resources in a fiscally responsible manner.</li><li>Promotes Chapters Health System through participation in community and professional organizations.</li><li>Participates proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improves own professional knowledge and skill level.</li><li>Advanced electronic media skills.</li><li>Supports research and educational activities.</li><li>Shares expertise with coworkers both formally and informally</li><li>Participates in Quality Assessment Performance Improvement activities as appropriate for the position</li></ul>Leadership Success Factors:<ul><li>Communication.&nbsp; Express thoughts and ideas clearly.&nbsp; Adapt communication style to fit audience.</li><li>Initiative.&nbsp; Originate action to achieve goals.</li><li>Judgment.&nbsp; Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.</li><li>Planning, Organizing and Controlling.&nbsp; Establish course of action for self-and/or others to accomplish a specific goal, plan proper assignments of personnel and appropriate allocation of resources.&nbsp; Monitor results.</li><li>Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.</li><li>Work Standards.&nbsp; Set high goals or standards of performance for self and others.</li><li>Tolerance for Stress.&nbsp; Maintain stability of performance under pressure and/or opposition.</li><li>Innovativeness.&nbsp; Generate and/or recognize imaginative, creative solutions in work related situations.</li><li>Organizational Sensitivity.&nbsp; Perceive the impact and implications of decisions on various components of the organization.</li><li>Ethics.&nbsp; Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.</li><li>Community Builder and Mediator.&nbsp; Assist in developing community within Chapters Health System and model and assist in development of mediation skills. Demonstrate respect for fellow professionals through responsibility for own professional presence and attention to group process.</li><li>Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.</li></ul>Job Responsibilities:<ul><li>Represents the Bereavement Counselors on an enterprise level.</li><li>Serves as a Subject Matter Expert, helps to establish best standards of practice for Bereavement Counselors and Bereavement Services on an enterprise level.</li><li>Provides oversight, evaluates and revises the practices, policies and procedures for each discipline.</li><li>Serves in a Supervisory role for employees working towards their LCSW, LMHC or LMFT.</li><li>Manages competencies, orientation and ongoing training materials for Bereavement; facilitates learning activities for staff and students.</li><li>Develops and monitors KPIs to ensure that Programs are meeting goals and objectives.</li><li>Participate in QAPI related to each discipline and the patient's overall experience, includes developing/driving PIPs.</li><li>Ensures that ancillary services and programs available are infused and appropriately accessed at the affiliate level.</li><li>Ensures appropriate expert response to clinical emergencies or high-risk areas.</li><li>Serves as consultant to clinical leadership groups for high-risk issues (i.e. neglect, suicide, homicide, etc.).</li><li>Provides support in the development, implementation and operation of, Bereavement Programs and services</li><li>Works in concert with all Department leaders to achieve departmental and system-wide goals and initiatives.</li><li>Assists in developing clinical systems specifications, and champions data governance and clinical discipline documentation standards.</li><li>Develops and implements measures to ensure compliance with regulations for Bereavement program.</li><li>Participates in agency-wide education and orientation.</li><li>Evaluates social services/bereavement research to promote clinical knowledge, development and research based clinical practice.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Director, Bereavement Services

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: As part of the Municipal Water Performance Team's mission of driving efficiency and growth initiatives across all our contract operations sites, mostly serving municipal clients and corporate functions, the Analyst Performance will work under the general direction of a Manager, Senior Manager and/or Director on a wide range of operational and strategic issues across municipal water utility operations. Over the course of a project, an Analyst Performance gathers and analyzes information, formulates, and tests hypotheses, and develops and communicates recommendations. The Analyst will also present results to client management and implement recommendations in collaboration with client team members. Analysts receive mentoring from all levels of the organization and have many opportunities to learn broader business and consulting skills such as large-scale program management, change management, and performance transformation. Primary Duties/Responsibilities: <ul><li>Conduct efficient and effective analyses to solve complex problems through the use of innovative frameworks.</li><li>Identify major areas of opportunities using tools/techniques such as benchmarks, interviews and site visits.</li><li>Analyze datasets to identify and quantify and model performance improvements.</li><li>Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements.</li><li>Structure and develop sections or chapters of client documents with a clear storyline adapted to the audience (e.g. C-level or frontline staff).</li><li>Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations.</li><li>Deliver prepared oral presentations.</li><li>Apply appropriate communication strategies to match client context and audience, determining what to put on paper and what messages to verbalize.</li></ul> Work Environment: <ul><li>Regular office work environment.</li><li>Ability to travel up to 30% is required.</li><li>Preferred locations: Tampa, FL (with hybrid work option).</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's degree or higher is required; engineering, business, environmental sciences or data science is preferred.</li><li>1+ years of professional experience after completing an undergraduate degree.</li><li>Experience in a utility, engineering or consulting environment is highly desirable.</li><li>Outstanding record of academic achievement.</li></ul> Knowledge/Skills/Abilities: <ul><li>Proven record of leadership in work-setting and/or through extra-curricular activities.</li><li>Strong problem-solving and analytical skills are required. Must be comfortable manipulating complex data, evaluating complex issues such as large operational and financial datasets and pragmatic structuring and solving ambiguous problems.</li><li>Capability to drive an independent workstream in the context of a broader team project.</li><li>Ability to understand operational processes and drive continuous improvement.</li><li>Able to communicate complex ideas clearly both in written and verbal formats.</li><li>Intellectual curiosity and drive to succeed.</li><li>Strong interpersonal skills and an ability to develop rapport and credibility with people at all organizational levels, including operations, and form strong relationships, internally with colleagues, and externally with stakeholders.</li><li>Able to work in an environment where teamwork and collaboration are critical components of success.</li><li>Must be comfortable working in a fast-paced, ambiguous, and constantly evolving environment.</li><li>Must possess strong time management skills and have a demonstrated ability to work in both team and independent settings.</li><li>Strong PC skills are essential with high proficiency in MS Office Suite/Google Suite. Familiarity with project management and data visualization tools such as Smartsheet and Tableau a plus</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Data Analyst - Performance

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

SERVICE WARRANTY ADMINISTRATOR

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Senior Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry level technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Advanced Tech

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

service loyalty coordinator-1

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

143 Full Time Jobs in Clearwater, FL, USA