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Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>7201 Quaker Ave Lubbock TX 79424-2331

Whataburger

Restaurant Manager - Unit 720

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 2925 Buford Dr Buford GA 30519-5115

Restaurant  Porter - Unit 1267

<ul><li>RM Compensation range is $55,000-$65,000/year + 10% bonus potential.<ul><li>The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.</li></ul></li></ul>As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You'll Do&nbsp;<ul><li>Oversee 1-2 departments including food runners, host, porters and/or bar&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems&nbsp;&nbsp;</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly Team Member hiring</li><li>Training and verifying team members adhere to Cooper’s Hawk Winery &amp; Restaurants standards</li><li>Maintaining and updating weekly schedules</li></ul></li><li>Lead Community and/or department meetings and coach Team Members</li><li>Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe, secure and healthy work environment and food safety</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Please visit the benefits section in our Cooper's Hawk career site for more detailed benefits information.Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Restaurant Manager
  

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 25635 Katy Fwy Katy TX 77494-1281

Restaurant Team Member, Evening Shift - Unit 1002

Restaurant Team Member, Weekend Shift - Unit 1002

Welcome to Whataburger Careers!This position leads a team of Restaurant Kitchen Equipment Service Technicians responsible for successful execution of repairs in multiple Whataburger restaurants within a geographic zone. Properly maintains all equipment in Whataburger restaurants including commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components. Effectively troubleshoots and problem solves a variety of service issues. Mentors and trains team. Completes administrative tasks using current technology to help meet departmental goals and procedures. Collects and evaluates bids from outside service vendors. Ensures a safe, efficient, and reliable operating system in Whataburger restaurants. This role is 60% administrative and 40% restaurant repair, either hands on or team instructional assistance.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Performs repairs and maintains Restaurant Units assigned. Keeps management advised of status of repairs, special project status and schedule.</li><li>Completes administrative paperwork associated with managing a team such as expense reports, time keeping, and performance reviews.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Provides ongoing feedback on Technician and contractor performance to Regional Facility Manager.</li><li>Implements and organizes programs associated with developing and motivating staff to accomplish established objectives.</li><li>Works with the Regional Facility Manager to ensure all service work orders are successfully executed and work orders are properly resolved/closed according to set departmental goals and customer service agreements. Collects data for and is accountable to performance metrics.</li><li>Assists the Regional Manager in coordinating projects affecting facilities or equipment throughout the Whataburger restaurants.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders. Monitors workload of team and transfers work between technicians as needed.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li><li>College hours in technical-related courses (preferred)</li><li>Bachelor’s degree (preferred)</li></ul>Experience:<ul><li>3+ years’ field experience in HVAC and commercial refrigeration (required)</li><li>3+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li><li>1+ years’ experience in construction trade and carpentry fields (preferred)</li><li>1+ years’ experience preferably in restaurant industry (preferred)</li><li>Experience in handling multiple administrative tasks</li><li>Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Strong refrigeration &amp; HVAC knowledge / skills</li><li>Strong commercial kitchen equipment knowledge / skills</li><li>Basic carpentry, plumbing, and intermediate electrical knowledge / skills</li><li>Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement&nbsp;</li><li>Proficiency in MS Office Word, Excel, and Outlook &nbsp;</li><li>Proficiency in JD Edwards</li><li>Demonstrated ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to mentor and train others</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>2955 Cobb Pkwy Se Ste 910 Atlanta GA 30339

Lead Restaurant Kitchen Equipment Service Technician - Atlanta, GA

Welcome to Whataburger Careers!The Restaurant Kitchen Equipment Service Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities:<ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:&nbsp;<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>1560 N Cockrell Hill Rd Dallas TX 75211-1316

Restaurant Kitchen Equipment Service Technician - Dallas, TX

As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;
What You’ll Get
<ul>
<li>Incredible Discounts: 
<ul>
<li>Monthly Dining Allowance</li>
</ul>
<ul>
<li>50% Dining and Carryout</li>
<li>40% Retail Wine</li>
<li>20% Retail and Private Events</li>
<li>Monthly Complimentary Wine Tasting for Two&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li>
<li>Company Matching 401(k) Retirement Savings Plan</li>
<li>Flexible Savings Accounts- Health and Dependent Care</li>
<li>Health Savings Account&nbsp;</li>
<li>Long-Term Disability; Voluntary Short-Term Disability</li>
<li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li>
<li>Paid Parental Leave</li>
<li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li>
<li>Paid Time Off&nbsp;</li>
<li>Milestones Recognition Program</li>
<li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li>
<li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li>
<li>Career Development Opportunities</li>
</ul>
What You’ll Do&nbsp;
<ul>
<li>Hire 
<ul>
<li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li>
<li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li>
<li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li>
<li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Train 
<ul>
<li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li>
<li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li>
<li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li>
<li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li>
<li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li>
<li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li>
<li>Participate in hourly Team Member orientations&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Onboard/Offboard 
<ul>
<li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li>
<li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li>
<li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Celebrate &amp; Recognize 
<ul>
<li>Promote a culture of fun and celebration</li>
<li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li>
<li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li>
</ul>
</li>
<li>Engagement 
<ul>
<li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li>
<li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li>
<li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li>
<li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li>
<li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li>
<li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Manage Talent 
<ul>
<li>Oversee cross training programs throughout the restaurant</li>
<li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li>
<li>Partner with department managers to identify talent for hourly supervisor program</li>
<li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li>
<li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Shift 
<ul>
<li>Attend front-of-house, kitchen, and manager Community meetings</li>
<li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li>
<li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li>
<li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li>
</ul>
</li>
</ul>
<ul>
<li>Human Resources 
<ul>
<li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li>
<li>Ensure hourly Team Member files are kept updated and organized</li>
<li>Oversee hourly certification status and communicate needs for management follow up</li>
<li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li>
<li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li>
<li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li>
<li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li>
<li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li>
<li>Ensure that hourly Team Member breaks are being managed to compliance</li>
<li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li>
<li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li>
</ul>
</li>
</ul>
What You’ll Need&nbsp;&nbsp;
<ul>
<li>Must represent Cooper's Hawk Values&nbsp;</li>
<li>Must be at least 21 years of age&nbsp;</li>
<li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li>
<li>Must have a passion for hospitality</li>
<li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li>
<li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li>
<li>Has the ability to multi-task and work effectively in a fast-paced environment</li>
<li>Maintains basic knowledge of first aid and handling emergencies</li>
<li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li>
<li>Has the ability to perform essential functions to company standards with reasonable accommodation</li>
<li>Must be able to read, write, and understand English</li>
<li>Must be able to lift and carry up to 50 lbs.</li>
<li>Must be able to stand for at least 10 hours per shift</li>
<li>Must have the ability to work 50-60 hours per week</li>
<li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li>
</ul>
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

 About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Manager of Team Member Experience
  

As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You'll Do&nbsp;<ul><li>Oversee 1-2 departments including food runners, host, porters and/or bar&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems&nbsp;&nbsp;</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly Team Member hiring</li><li>Training and verifying team members adhere to Cooper’s Hawk Winery &amp; Restaurants standards</li><li>Maintaining and updating weekly schedules</li></ul></li><li>Lead Community and/or department meetings and coach Team Members</li><li>Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe, secure and healthy work environment and food safety</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

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