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IT Technology Analyst I&nbsp;Interested candidates must apply to the IT Technology Analyst I posting by visiting careers.paturnpike.com by December 24, 2024.&nbsp;Posting Start Date:&nbsp;December 11, 2024&nbsp;Posting End Date:&nbsp;December 24, 2024&nbsp;Position Number:&nbsp;80003767&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Non-Exempt&nbsp;Department:&nbsp;Information Technology – End User Support&nbsp;Salary Grade:&nbsp;N-13&nbsp;Salary:&nbsp;$60,000.00&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location:&nbsp;Central Office Building&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard&nbsp;Building City:&nbsp;Middletown&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057&nbsp;Work Schedule:&nbsp;Flexible Work Options&nbsp; &nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp; &nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp;Job Purpose and Summary&nbsp;This is an entry-level and technical position primarily responsible for supporting workstations, laptops and all device peripherals (print issues, Windows 11, mobile devices, etc.). This position's duties include handling break/fix issues, configuration issues, troubleshooting, software installations, imaging, and hardware repair.&nbsp;Essential Functions &amp; Responsibilities&nbsp;Responds to end user incidents, requests and support calls. Provides guidance to users’ questions originating from call scripts, Business Process Procedures (BPPs), reports, job aids and frequently asked questions.&nbsp;Writes and maintains basic BPPs and other documentation to reflect current processes and instructions.&nbsp;Participates in the analysis, requirements gathering, configuration, documentation and implementation for changes to software, networks and/or systems to support the organization’s business processes.  &nbsp;Participates and supports the preparation, development, execution and validation of testing and problem resolution for system implementation including development of test scripts and documenting tasks.&nbsp;Participates in all aspects of departmental project/program life-cycles: planning, specification, design, installation, deployment, integration, operations, support, testing, policy development and compliance reporting.&nbsp;Assists in the deployment and operation of server and storage management, network, communications and field devices.&nbsp;Administers system accounts including onboarding/offboarding users, as well as monitoring and maintaining compliant application security.&nbsp;Creates basic reports and uses report variants to produce repeatable reports with specific user criteria.&nbsp;Monitors various systems and programs to ensure proper operation and compliance. Identifies and assists with resolving issues and security threats/incidents found.&nbsp;Assists with troubleshooting, documenting and maintaining various equipment, systems, applications and programs for the department. &nbsp;Responds to legal, right-to-know and departmental requests for data such as video, user logs and forensic investigation information.&nbsp;Participates in the research, development and integration of new and enhanced technologies. &nbsp;Performs necessary departmental documentation, administrative tasks and internal outreach efforts as needed. &nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Bachelor’s degree in information systems, computer science, information technology, business administration, or related field. Equivalent combination of education and/or experience may be accepted.&nbsp;Certain units may prefer specialized training and/or specialized certificates.&nbsp; &nbsp;Competencies&nbsp;Customer Service&nbsp;Motivated&nbsp;Communication Proficiency&nbsp;Reliability&nbsp;Teamwork Orientation&nbsp;Flexibility&nbsp;Time Management&nbsp;Attention to Detail&nbsp;Technical Capacity&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  &nbsp;Benefits &nbsp; &nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Pennsylvania Turnpike Commission

IT Technology Analyst 1

Experienced professionals with content knowledge with a minimal academic credential of a Master’s Degree are encouraged to apply and join our growing academic community in both our day and evening programs.Multiple teaching locations are available for our main campus in Reading and regional campus centers in Schuylkill and Philadelphia counties.

Alvernia University

Part-Time Computer Science Adjunct

Manager of Unified Technology Solutions&nbsp;Interested candidates must apply to the Manager of Unified Technology Solutions posting by visiting careers.paturnpike.com by December 16, 2024.&nbsp;Posting Start Date:&nbsp;December 3, 2024&nbsp;Posting End Date:&nbsp;December 16, 2024&nbsp;Position Number:&nbsp;80001242&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Exempt&nbsp;Department:&nbsp;Information Technology&nbsp;Salary Grade:&nbsp;E-18&nbsp;Salary Range:&nbsp;$104,208.00 - $156,332.80&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location:&nbsp;Central Office Building&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard&nbsp;Building City:&nbsp;Middletown&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057&nbsp;Work Schedule:&nbsp;Flexible Work Options&nbsp; &nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp; &nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.&nbsp;Job Purpose and Summary&nbsp;This position is responsible for managing the Unified Technology Solutions program to maximize and support the cost-effective use of cloud/data center technologies, personnel, equipment, and organizational information/data for the Pennsylvania Turnpike Commission (PTC). Work is performed with considerable independence and reviewed for program effectiveness and conformance with established goals, objectives and policies. Supervision is exercised over internal and external IT professionals through subordinate supervisors.&nbsp;Essential Functions &amp; Responsibilities&nbsp;Manages, plans, and organizes the Unified Technology Solutions unit operations and staff functions including supervision, performance management, delegation of work assignments and review of work product.&nbsp;Manages, develops, executes, and/or provides support for IT projects. Reviews, approves, and participates in the request for proposal (RFP) processes. Monitors Oversees work performed and ensures changes are accurately reflected and communicated through the Change Review Board (CRB). &nbsp;Manages the implementation of new/enhanced cloud and data center technologies, operating systems software, application systems and other technology solutions, &nbsp;Monitors and evaluates systems to ensure the availability of sufficient storage for the PTC’s data requirements. Monitors technology to ensure adherence with standards and determines if changes will fit into the existing enterprise technical architecture. &nbsp;Ensures organizational asset and configuration items are properly documented, tracked, and maintained.&nbsp;Reviews, approves, and ensures key service-level metrics and performance indicators are being met. Resolves issues with underperforming services. Provides consultation and guidance for escalated/complex issues and ensures timely resolutions. &nbsp;Develops and implements goals, strategies, procedures, standards, and policies. Manages the development, maintenance, and delivery of knowledge-based resources and training modules. &nbsp;Reviews and ensures compliance with service level agreements (SLAs) and key performance indicators (KPIs) as defined in the relevant contracts.&nbsp;Identifies preventative maintenance schedules and causes of equipment failures. Coordinates with outside consulting resources and third-party vendor representatives to arrange for appropriate preventive and corrective maintenance services.&nbsp;Builds and maintains strong relationships with user departments and managers to ensure an integrated standardized technology environment is maintained and identify improvement opportunities. &nbsp;Reviews and approves short/long-range strategic plans and the operational/capital budgets for the Unified Technology Solution environment. &nbsp;Maintains superior technical knowledge of the PTC’s cloud and data center environments. Identifies and manages the implementation of related future technology. &nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Twelve (12) years of experience providing IT support services and/or working with network technologies. OR&nbsp;Eight (8) years of experience providing IT support services and/or working with network technologies AND a bachelor’s degree in information technology or related field.&nbsp;Equivalent combination of education and/or experience may be accepted. &nbsp;Three (3) of the years of experience must be in a supervisory capacity.&nbsp;Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.&nbsp;Competencies&nbsp;Customer Service&nbsp;Critical Thinking&nbsp;Customer/Client Focused&nbsp;Analytical Thinking&nbsp;Innovation&nbsp;Attention to Detail&nbsp;Initiative Driven&nbsp;Leadership&nbsp;Delegation Skills&nbsp;Technical Capacity&nbsp;Decision Making and Independent Judgment&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting, and comfortable temperature. Occasionally exposed to equipment rooms which can be noisy, crowded, dirty and significantly cooler when compared to the office environment. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions. &nbsp;Benefits&nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Manager of Unified Technology Solutions

Position Title: Office and IT ManagerStatus: Exempt, Full-TimeHours: 40+ hours per week, plus occasional evening and weekend hoursBenefits: 13 PTO days, 22 paid holidays, healthcare, long-term and short-term disability, 401k matching program (after one year), $10k tuition remissionSalary: $50,000 to $60,000Reports to: Co-DirectorABOUT OPEN CONNECTIONS:Founded in 1975, Open Connections is a nonprofit educational resource center that offers programs designed to empower young people and adults to create the life they want, full of purpose and fulfillment. When people leave Open Connections we hope that they are knowledgeable and comfortable in who they are; able to communicate their needs and wishes, and hear the needs and wishes of others, in a respectful and effective way; and prepared to tackle life’s challenges and opportunities using both creative and critical thinking.Open Connections is an equal opportunity employer. We do not discriminate on the basis of age, citizenship, color, disability, gender (expression or identity), marital status, military or veteran status, parental status, race, religion, sexual orientation, or any other non-merit factor.POSITION SUMMARY:This position will serve primarily as the office and IT manager and must be committed to advancing the mission of Open Connections, empowering people to create the lives they want, full of purpose and fulfillment.&nbsp;RESPONSIBILITIES:Office Management (60%)<ul><li>Support our community by<ul><li>Being a warm, welcoming face of Open Connections when answering the phone, replying to emails, and engaging in-person</li><li>Assisting, to the best of your ability, to requests and questions from youth, parents, and staff</li><li>Managing the clerical aspects of various events and services (open houses, conferences, summer camp, graduation, Pausing Festival)</li><li>Maintaining a wide variety of files and documents (calendars, handbooks, family lists)</li></ul></li><li>Support our staff by<ul><li>Assisting with purchasing needs</li><li>Managing the clerical aspects of new hires</li><li>Supporting the Property Manager with scheduling and work orders</li><li>Serving as a thought partner to the Co-Directors</li></ul></li></ul><ul><li>Support the organization by<ul><li>Managing the clerical aspects of the admissions and registration process;</li><li>Assisting with financial aspects of the organization including preparing invoices, processing payments, recording credit cards charges into Quickbooks, and paying bills;</li><li>Assisting the Development Committee by maintaining the donor database, sending thank yous, etc.</li><li>Serving as steward to the Event Closet, Gathering Space, Farmhouse and Barn Kitchens</li></ul></li></ul>IT/Tech Manager (20%)<ul><li>Develop and maintain a comprehensive IT plan<ul><li>Serve as network administrator (network, computers, email, cloud storage, password security)</li><li>Support internal program sites</li><li>Managing the Adobe Lightroom photo database</li><li>Program IT Support</li></ul></li><li>Work with co-director on organizational web presence<ul><li>Google Ads</li><li>Support website maintenance</li><li>Manage OC’s social media presence</li></ul></li><li>Responsible for database and record management<ul><li>Filemaker,&nbsp;</li><li>Constant Contact,&nbsp;</li><li>FlipCause,&nbsp;</li><li>Keeper</li><li>Excel</li></ul></li></ul>Direct Mission Support (10%)<ul><li>Ground self in the OC mission through one-half to one day of facilitation a week</li></ul>Other Duties as Needed (10%)Additional Details:Salary: $50k to $60kTime Commitment: This is a full-time exempt position.Benefits: Health care, 13 PTO days, 22 paid vacation days, short-term disability, long-term disability, 401k matching program after the first year, $10k tuition remissionHow to Apply:Which color is friendlier and why, red or blue? Interested candidates should provide the answer to the question, a letter of interest, and resume to&nbsp;<a href="mailto:hr@openconnections.org" target="_blank">hr@openconnections.org</a>.&nbsp; Applications will be accepted until the position is filled.CommitmentsAll candidates should share these commitments:<ul><li>Personal responsibility and sustainability of the organization&nbsp;</li><li>Deep belief in OC Philosophy</li><li>Ongoing personal and professional growth, including continuous personal education on alternative education</li><li>Diversity of student and staff population</li><li>Economic access for all who feel the school is right for them</li></ul>

4 IT / Computer Engineering Jobs in Pennsylvania