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Initial Posting Date: 09/26/2024Application Deadline:10/10/2024Agency:Oregon Health AuthoritySalary Range:$10,674 - $16,529Position Type:EmployeePosition Title:IT Director (Technology Support) (Information Technology Customer Engagement and Support Manager 3)Job Description:PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.The Oregon Health Authority has a fantastic opportunity for an IT Director to join an excellent team and work to advance their IT career.&nbsp;The Oregon Health Authority is committed to: <ul><li>Eliminating health inequities in Oregon by 2030</li><li>Becoming an anti-racist organization</li><li>Developing and promoting culturally and linguistically appropriate programs, and</li><li>Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.</li><li>Click here to learn more about OHA’s mission, vision and core values.</li></ul>This is a full-time, permanent opportunity. This is a management service, unrepresented position and is not represented by a union.&nbsp;What you will do! The purpose of the IT Director, Technology Support position is to assist the Chief Technology Officer (CTO) and Chief Information Officer (CIO) in planning and directing the administration, operation and statewide service delivery of all information systems to the 17,000 employees of OHA and ODHS and the clients whom they serve.This position is a strategic-level position, and participates in setting the strategic direction for the use of technology to support OHA and ODHS programmatic and administrative functions.&nbsp;&nbsp; This position creates tactical plans and project plans and may be involved in statewide planning efforts. The position helps the CTO initiate, develop, and implement OIS programs, policies, and procedures. As a member of the OIS executive staff, the IT Director, Technology Support oversees the unit providing front-line technical support for ODHS, OHA and their related service programs.The IT Director, Technology Support directs the infrastructure and customer services functions including desktop support, service desk, asset support, change management and coordination with the state data center.The IT Director, Technology Support represents OIS in statewide and central/shared services groups which may include governance committees, steering committees or other decision-making bodies.What's in it for you?<ul><li>Medical, vision, and dental benefits</li><li>11 paid holidays</li><li>8 hours of vacation per month</li><li>8 hours of sick leave per month, eligible to be used as accrued.</li><li>24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.</li><li>Pension and retirement programs&nbsp;</li><li>Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)</li><li>Continuous growth and development opportunities</li><li>Opportunities to serve your community and make an impact through meaningful work.</li><li>A healthy work/life balance, including fulltime remote options as well.</li></ul>What we are looking for:MINIMUM QUALIFICATIONS: Seven years of supervision, management, or progressively related experience;ORFour years of related experience and a bachelor's degree in a related field.Working ConditionsMost regular work can be performed remotely, however some travel may be required for specific or urgent needs. Candidates must be based in the state of Oregon and able to travel if required.Working hours are non-traditional and frequently exceed 40 hours per week.Desired Attributes: Position requires a strong customer service orientation and a high degree of responsiveness to customer requirements.&nbsp; Because of the rapidly changing technology in the information systems industry and the varied customer environments requiring these technologies, this position demands innovative thinking, flexibility and an ability to manage change and varied resources.In addition to management experience, this position requires up-to-date technical expertise and knowledge needed to direct technical experts. The incumbent must be able to “translate” technical issues and ideals into non-technical language understandable by all levels of management and customers throughout state government.Bachelor degree or higher in computer science, public administration, business management or other relevant field is preferred.&nbsp; Knowledge of information technology services and project management methodology is required.8-12 years of management experience in an IT Organization4-6 years of experience leading teams of 40 or greater4-6 years of technical experience in desktop; infrastructure, systems, networking, overseeing a technology Help/Service Desk.Experience in overseeing a budget of $10 Million or greater.Due to the importance of collaboration in this role, this position requires facilitation skills of various groups of both technical and non-technical participants. Proficient verbal and written communications required.&nbsp;The incumbent in this position must consistently treat customers, stakeholders, partners, vendors and co-workers with dignity and respect, and create and maintain a work environment that is respectful and accepting of diversity.&nbsp;The incumbent in this position must set clear guidelines, model expected office professional behaviors, and establish and maintain clear methods for reporting inappropriate actions.How to Apply<ul><li>Complete the online application</li><li>Complete questionnaire</li><li>Attach a resume</li><li>Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.</li></ul>Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).Help Your Application Rise to the Top!Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).<ul><li>This posting closes at 11:59 PM on the close date listed.</li><li>Workday will timeout after 15 minutes of inactivity.</li><li>Workday performs best in Google Chrome.</li><li>You must have a valid email address to apply.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Please print or save a copy of this announcement. You will not have access to it once the posting closes.</li></ul>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at <a href="mailto:umulkher.abdullahi@dhsoha.state.or.us" target="_blank">umulkher.abdullahi@dhsoha.state.or.us</a> &nbsp;&nbsp;TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.Additional Information<ul><li>Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.</li><li>Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check.&nbsp; The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.</li><li>Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.</li></ul>Affirmative Action and Equal OpportunityThe Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.Agency – OHAAOOISMore information about the Office of Information Services and current job opportunities can be found at &nbsp;<a href="https://www.oregon.gov/oha/FOD/OIS/" target="_blank">https://www.oregon.gov/oha/FOD/OIS/</a>”?

Oregon Health Authority

IT Director (Technology Support) (Information Technology Customer Engagement and Support Manager 3)

Job SummaryAs an IT Auditor at OnPoint Community Credit Union, you will play a vital role in ensuring our information technology systems and processes effectiveness, security, and compliance. Under the direction of the Chief Audit Officer, you will be responsible for evaluating the integrity and reliability of our IT infrastructure, identifying potential risks, and recommending necessary controls and improvements. Your expertise in auditing, technology, and regulatory compliance will contribute to maintaining the trust and confidence of our members while safeguarding their financial assets.Key Responsibilities<ul><li>Conduct IT audits: Perform comprehensive audits of our credit union's IT systems, networks, databases, and applications to assess their efficiency, security, and compliance with relevant regulations, industry best practices, and internal policies.</li><li>Risk assessment: Identify and evaluate potential risks and vulnerabilities in our IT infrastructure, including cybersecurity threats, data breaches, system failures, and regulatory non-compliance.</li><li>Control evaluation: Assess the effectiveness of existing IT controls and safeguards to ensure they adequately mitigate identified risks and comply with industry standards and regulatory requirements.</li><li>Compliance assurance: Review and verify compliance with relevant laws, regulations, and industry guidelines, such as the Gramm-Leach-Bliley Act (GLBA), Payment Card Industry Data Security Standard (PCI DSS), Federal Financial Institution Examination Council (FFIEC), and National Credit Union Administration (NCUA) regulations.</li><li>Audit planning and execution: Develop comprehensive audit plans, including scope, objectives, and methodologies, and execute audits within established timelines, ensuring adherence to auditing standards and guidelines.</li><li>Documentation and reporting: Prepare clear and concise audit reports detailing findings, recommendations, and remediation strategies. As necessary, communicate audit results to relevant stakeholders, including senior management, IT teams, and regulatory authorities.</li><li>Continuous improvement: Stay updated on emerging IT risks, technologies, and industry trends. Recommend and implement enhancements to internal controls, processes, and policies based on audit findings and industry best practices.</li><li>Collaboration and coordination: Collaborate with cross-functional teams, including IT, security, compliance, and risk management, to ensure coordinated efforts in addressing IT-related risks and implementing necessary controls.</li><li>Training and awareness: Provide guidance and training to staff members on IT controls, security awareness, and compliance requirements to foster a culture of security and risk management within the organization.</li><li>Audit follow-up: Monitor the implementation of audit recommendations and track progress on remediation activities. Conduct follow-up audits to assess the effectiveness of corrective actions.</li></ul>Qualifications and Skills<ul><li>Minimum of 4 years auditing information technology systems. </li><li>Bachelor's degree in information systems, computer science, accounting, or a related field. Relevant work experience may substitute the before-mentioned degree.&nbsp; </li><li>Professional certifications such as Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), or similar qualifications are preferred.</li><li>Solid understanding of IT audit principles, methodologies, and best practices.</li><li>Knowledge of financial industry regulations, including GLBA, PCI DSS, FFIEC, and NCUA requirements.</li><li>Familiarity with IT governance frameworks, such as COBIT or ITIL.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent written and verbal communication skills, including the ability to convey complex technical concepts to non-technical stakeholders.</li><li>Proficiency in using audit tools, data analysis software, and productivity applications.</li><li>Prior experience in IT auditing, risk management, or compliance within the financial services industry is advantageous.</li><li>Understanding of technical components including Routing and switching, Client/Server, Relational Database Systems, Firewalls, SIEM technologies, and Active Directory</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

OnPoint Community Credit Union

Information Technology Auditor

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Software Engineering ManagerJob DescriptionDesigns, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design.You will be working with Longhorn, and Harvester products.Responsibilities: <ul><li>Provides direct and ongoing leadership for an organization of multiple subordinate managers and individual contributors designing and developing new products, enhancements and updates and managing projects for systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools.</li><li>Manages headcount, deliverables, schedules, and costs for multiple ongoing projects and programs, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.</li><li>Engages with program managers, marketing, supply chain, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making</li><li>Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources.</li><li>Proactively identifies opportunities for process improvement and cost reductions opportunities.</li><li>Provides overall people-care management for direct reports, including, hiring, setting and monitoring of annual performance plans, coaching, and career development; drives and fosters organization-wide performance standards, expectations, and practices to support ongoing team member and process development.</li></ul>Education and Experience Required: <ul><li>First level university degree or equivalent experience required.</li><li>Advanced university degree preferred.</li><li>Typically 10 or more years of related work experience, including 5 or more years of people management experience.</li></ul>Knowledge and Skills: <ul><li>Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management.</li><li>Advanced project management skills including time and risk management, resource prioritization, and project structuring.</li><li>Excellent analytical and problem solving skills.</li><li>Experienced in managing human capital across geographies to drive workforce development and achieve desired results.</li><li>Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation); mastery in English and local language.</li><li>Superior business acumen, technical knowledge of multiple business units, and extensive knowledge in applications and technologies.</li><li>Advanced multi-tasking and prioritization skills.</li><li>Advanced relationship management skills, including partnering and consulting.</li><li>Strong understanding of the company's policies and processes.</li><li>Familiar with Kubernetes technologies.</li></ul>JobSoftware EngineeringWhat We Offer&nbsp;We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.&nbsp;SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.&nbsp;This is a compelling opportunity for the right person to join us as we continue to scale and prosper.&nbsp;If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!&nbsp;We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.&nbsp;Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.&nbsp;SUSE Values&nbsp;<ul><li>We are passionate about customers</li><li>We are respectful and inclusive&nbsp;</li><li>We are empowered and accountable&nbsp;</li><li>We are trustworthy and act with integrity&nbsp;</li><li>We are collaborative&nbsp;</li><li>We are SUSE!&nbsp;</li></ul>

3 IT / Computer Engineering Jobs in Oregon