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Central One Federal Credit Union Description:JOB STATUS: Non-ExemptREPORTS TO: Director of Insurance Services SUPERVISES: None WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being. PRIMARY FUNCTIONS: Perform a variety of administrative functions in support of the organization. This position requires the employee to work in office. Once trained the employee will have the opportunity to work from home 3 days a week and in office 2 full days a week. DUTIES and RESPONSIBILITIES:<ol><li>Process the mail daily which includes and is not limited to in-coming and out-going and returned mail. </li><li>Pull all cancel non payments from company websites and reach out to insureds by phone and email.</li><li>Send out all-NB paperwork, remarket paperwork, 2a and LPRs as needed by other members of the team</li><li>Take and process payments from insureds thru various company websites</li><li>Responsible for collecting and processing all information pertaining to the new business process including follow-ups on issuing, cancelling and applying payments. </li><li>Process various changes to insurance policies including endorsements, payments, setting up eft, issuing policies as well as cancelling. </li><li>Sort and prepare the incoming documents for scanning. Scan documents to appropriate places and mail out any documentation needed to insureds and companies. </li><li>Proof completed work, reviewing scanned documents to ensure that they are legible and accurately indexed.</li><li>Properly organize and/or dispose of scanned documents.</li><li>Contribute to high Member Satisfaction scores through superior service and follow up </li><li>Stay current on job-related equipment, procedures, CEU credits and/or information by reading handouts/memos, attending meetings, classes, seminars and other necessary means.</li><li>Adhere to all applicable Credit Union policies, procedures and regulations.</li><li>Participate in special projects and community activities, as needed.</li><li>All other duties and responsibilities as requested</li></ol>Requirements:Education: High school diploma or equivalentExperience: Insurance knowledge a plusSkills: Ability to understand and carry out simple oral and written instructions; basic math and written communication skills; pc skills, including Microsoft Word, basic Excel and Outlook.Traits: Flexible, efficient, self-motivated and ability to interact positively with co-workers PI243882942

1 IT / Computer Engineering Job in Worcester, MA, USA