field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

ABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Senior Staff Accountant is responsible for applying generally accepted accounting principles and procedures to analyze financial information, and to prepare accurate and timely financial reports, reconciliations, and statements.ESSENTIAL FUNCTIONS:<ul><li>Monitor grant expenditures according to government and internal guidelines</li><li>Work directly with auditors regarding Federal Funds/single audits</li><li>Perform federal grant reconciliation, drawdowns and reporting</li><li>Perform benefit reconciliations</li><li>Record payroll and benefit expenses to General Ledger through monthly journal entries</li><li>Works closely with HR Benefit Specialist to reconcile monthly benefit expenses and invoices</li><li>Wage projection and variance explanations</li><li>Perform complex account reconciliations</li><li>Track and update changes to chart of accounts</li><li>Approve vouchers in accounts payable process related to grant reimbursements and various funds</li><li>Ensure financial records are maintained according to generally accepted accounting principles</li><li>Track and submit Quarterly Plan 65 reimbursements to retirees&nbsp;</li><li>Back-up for payroll specialist</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>Internal: The Senior Staff Accountant must maintain good relationships with staff in the Membership &amp; Programs and Meetings departments in order to appropriately manage federal and other grant expenditures. &nbsp;Good communications must be maintained with all department managers to coordinate the annual budget process. &nbsp;The Senior Staff Accountant must relate well with all Fiscal team members.</li><li>External: The Senior Staff Accountant interacts with external auditors and vendors.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS:&nbsp;To perform this job successfully, an individual must be able to perform the essential functions listed above satisfactorily. The qualifications listed below are representative of some of the knowledge that may be required and skills that will be developed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>BS in Accounting or equivalent degree required</li><li>Federal grant accounting experience desired; Federal Funds/Single audit experience a plus</li><li>At least five years of related experience required</li><li>Public accounting experience a plus</li><li>Strong technical accounting background</li><li>Knowledge of generally accepted accounting principles (GAAP)</li><li>Intermediate to advance Excel skills</li><li>Skilled in use of complex accounting software</li><li>Excellent analytical and problem-solving skills</li><li>Strong organizational skills</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple projects with various deadlines</li><li>Self-starter requiring minimal supervision.</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment</li><li>Climate-controlled</li><li>Minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 10 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>This position is required to be in-office with hybrid potential</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

American Mathematical Society

Senior Staff Accountant

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent, international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Against a backdrop of the proliferation of armed conflicts, highly dynamic spread of infectious disease, global climate change, and unprecedented disruption to like-minded organizations, the work of MSF has never been more urgent.International project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. MSF actions are guided by medical ethics and the principles of independence, impartiality, and neutrality; at the same time, teams bear witness and speak out about the experiences of colleagues and patients.&nbsp;MSF USA is one of 24 sections supporting the global movement primarily through staff recruitment, fundraising, advocacy, programmatic support, and communications. Founded in 1990, MSF USA now has more than 250 staff working at its headquarters in New York City and offices in Washington, D.C., and Oakland. MSF USA is governed by an association made up of current and former MSF staff members who elect the Board of Directors, which in turn defines strategic direction, and holds the team accountable for their work. In addition, there is a US Advisory Board, which is made up of&nbsp;volunteers who lend their time and expertise to support the medical humanitarian mission. These independent advisors are not involved in governance decisions.Today, MSF USA is a significant contributor to the global movement’s revenue, operational capacity, and public profile. They rely entirely on individual donors and private institutions for financial support, and do not accept funding from the U.S. government. In 2023, of the 7.3 million donors and private institutions who raised over $2.5 billion for MSF globally, U.S. donors contributed more than $745 million; 87 percent of this was directed to programs ($147 million spent in the United States), 12 percent to fundraising, and 1 percent to cover administration. And, in 2024, U.S. donor contributions increased to $750 million. MSF USA advocates on behalf of patients and communities through public communications and direct engagement with representatives of the U.S. government, United Nations, multilateral institutions, and civil society organizations.For more insight, please visit&nbsp;<a href="https://www.doctorswithoutborders.org/" target="_blank">https://www.doctorswithoutborders.org/</a>KEY MSF FACTS<ul><li>70+&nbsp;countries and territories&nbsp;are home to our medical humanitarian projects</li><li>16,459,000 medical consultations&nbsp;were conducted by humanitarian teams in 2023</li><li>1,368,700 patients were admitted&nbsp;to MSF hospitals or clinics around the world in 2023</li></ul>MSF USA seeks a visionary and collaborative Chief Executive Officer (CEO) to lead this storied organization in a time of unprecedented change domestically and internationally. The need for independent and impartial lifesaving medical humanitarian action has never been greater, and few organizations are as uniquely positioned as MSF USA to meet this moment. The CEO will partner with the MSF USA board and staff and the broader MSF movement to forge a path that positions the organization for long-term viability to deliver the greatest impact for people affected by conflict, disease outbreaks, natural and human-made disasters, and exclusion from healthcare. &nbsp;The CEO is responsible for providing strategic leadership for MSF USA, which is intrinsically linked to MSF.&nbsp;They will be a trusted, independent and persuasive advocate and partner capable of building broad-based coalitions; a skillful leader of people who can motivate and partner with a dedicated staff in realizing the organization’s mission and goals, as well as clarifying the organization’s priorities and cementing confidence in the organization’s current and future trajectory; and a persuasive communicator able to generate enthusiasm and support for the mission and programs, and serve as the lead fundraiser for the organization. With bedrock commitments to inclusion, transparency and collaboration, the CEO will be a skilled institution builder who excels at creating, maintaining and leveraging relationships with a broad and diverse range of constituents both within the movement and externally, with a focus on further raising the impact and efficacy of the MSF USA where it is needed most. They will serve as a thought leader and be the primary spokesperson for MSF USA, representing the organization to key constituents at the national and international levels.The CEO will be based in New York City and requires frequent travel, both nationally and internationally.KEY RELATIONSHIPSReports toBoard of Directors&nbsp;Direct reports<ul><li>Chief Operating Officer</li><li>Chief Communication Officer</li><li>Chief Development Officer</li><li>Chief Financial Officer</li><li>Chief People, Culture and Inclusion Officer</li><li>Chief Program Officer</li><li>Chief Technology Officer</li><li>Chief Legal Officer</li><li>Board and Executive Liaison Officer</li></ul>&nbsp;KEY RESPONSIBILITIES and desired outcomes<ul><li>Drive MSF USA’s vison and strategy that positions the organization to deliver the greatest good. In parallel, navigate the changing humanitarian and geopolitical landscape, and identify risks and trends and outline steps that can be taken to protect the organization and its medical mandate.&nbsp;</li><li>Persuasively collaborate and partner within MSF to shape coherent, high-impact responses and positions. This requires prioritization and the ability to link decision-making and resource allocation to strategy that will serve as a benchmark for independent, non-aligned humanitarian organizations. &nbsp;</li><li>Continuously adapt advocacy effortsthat will spotlight and foster coordination to address&nbsp;global health crises, access to high-quality medical humanitarian aid and the safeguarding of patients and healthcare workers in precarious contexts.&nbsp;</li><li>Sustain excellence in fundraising by enlarging and deepening the existing donor base, engaging with major donors, implementing new fundraising strategies and ensuring transparency and excellence in reporting mechanisms and tools.&nbsp;</li><li>External engagement&nbsp;by ensuring a robust external presence; cultivating and maintaining relationships with national and international constituents, effectively communicating through various media channels and providing compelling thought leadership.</li><li>Encourage a more inclusive community and engage with broad global audiences around a forward-looking DE&amp;I framework that is woven into the fabric of the movement’s policies and culture.</li><li>Lead and optimize the team&nbsp;to&nbsp;develop and implement MSF USA's strategic plan, ensuring alignment with MSF's overall strategic direction. Shape a culture defined by high performance, empowerment, belonging and collaboration.</li><li>Leverage technology and drive innovation to accelerate ways MSF USA can work effectively and safely, as well as persuasively engage audiences.&nbsp;Leverage data-driven decision making to improve impact.</li></ul>At this pivotal time for humanitarian rights worldwide, MSF USA needs an exceptional leader who is deeply committed to its mission and has experience interacting with senior leaders both within the MSF movement and external constituents with credibility, integrity, wisdom, judgement and calm.&nbsp;The next CEO of MSF USA will be a bold, strategic, substantive and inspirational leader who brings credibility, expertise and commitment to medical humanitarian issues. They will have a global mindset and experience successfully managing and leading a complex and diverse organization. The CEO will be capable of building and expanding the fundraising base that will enable the organization to continue delivering impact.The next CEO will refine and strengthen a powerful strategy with a clear set of priorities to guide the organization over the long term. They will be a skilled diplomat capable of forging common ground and building strong alliances among different&nbsp;constituents, both internally and externally. This leader will have highly sophisticated communication skills, with the ability to remain agile in addressing various humanitarian topics and to adapt their style to different audiences globally. They must engender tremendous followership and inspire confidence in others. The CEO will have a compelling, collaborative and inclusive management approach and a proven ability to develop and lead a high-performing and diverse team. They will be engaged and decisive, with a commitment to achieve ambitious goals, make difficult decisions and collaborate with their leadership to deliver the greatest possible impact.IDEAL EXPERIENCE&nbsp;Senior Executive Leadership ExperienceDemonstrated strategic and executive leadership to support an organization’s progress, raise its profile and elevate its impact. Comfort leading through direct oversight, participatory leadership, or persuasion, depending on the situation. The ability to galvanize and sustain the commitment of teams through significant change and ambiguity.&nbsp;Understanding of Humanitarian OrganizationsExperience with leading international humanitarian organizations; or proven crisis management expertise with the skills and ability to make time-sensitive decisions in unstable and volatile humanitarian contexts. Medical backgrounds, health administration, public health or related areas are a strength but not required.&nbsp;Exposure to or experience with affected communities is preferred.External Engagement and Inspirational Communication&nbsp;Demonstrated ability to serve as an ambassador for the organization with a variety of audiences (employees, governments, donors, media, etc.) and instill trust.Resource DevelopmentExperience transferable to fundraising and the ability to be a catalyst for resources by leveraging mission, vision and storytelling to demonstrate an organization’s impact.Team LeadershipDemonstrated ability to recruit, support and retain top talent and foster a healthy organizational culture that is inclusive and equitable, in addition to a commitment to diversity, equity and inclusion.Board ExperienceExperience working with and helping to energize and further develop a highly involved, deeply passionate board of directors is key to the success of this role.CRITICAL LEADERSHIP CAPABILITIESStrategic ThinkingShifting challenges in the U.S. and around the world require that the CEO:&nbsp;<ul><li>Shapes and evolves forward-looking strategies for the organization underpinned by an unwavering moral compass and canny pragmatism. Flexible thinking, risk tolerance and the ability to frame arguments will be key to position MSF USA—and indeed the movement—for success in this era of dramatic geopolitical shifts.&nbsp;</li><li>Provides clear direction for the organization, translating the strategy into achievable and measurable objectives and actions.&nbsp;</li><li>Demonstrates awareness and understanding of the legacy inequities that shape our world and humanitarian efforts, to ensure that MSF’s strategy is designed to help address this with humility, commitment and effectiveness.</li><li>Demonstrates exceptional thought leadership, providing visionary guidance internally and externally and addressing complex global challenges with foresight and creativity.</li></ul>Collaborating, Influencing and Leading ChangeIn a highly relationship-based enterprise, the CEO:<ul><li>Builds trust, credibility and confidence with constituents, both internally and externally; builds and leverages a network of relationships and partnerships on behalf of the organization.</li><li>Communicates a compelling case for change to gain buy-in and brings others along; adapts plans and theories of change to the organization’s political realities and constraints.</li><li>Listens thoughtfully and engages in dialogue that is adapted to different audiences to build consensus or buy-in. Catalyzes and accelerates change both in terms of culture and organizational structures as well as how work is executed.</li></ul>Driving ResultsThis leader will bring sharp focus on impact and prioritization in the ability to: &nbsp;<ul><li>Set ambitious yet realistic goals for the organization and consistently deliver or surpass expectations.</li><li>Establish processes that ensure operational excellence; constantly work to increase efficiency and impact by adapting processes as needed over time.</li><li>Measure and communicate the organization's progress and its impact; connect the efforts and contributions of constituents to specific outcomes to stimulate additional engagement.</li></ul>OTHER PERSONAL CHARACTERISTICS<ul><li>Courageous, decisive and bold in taking smart risks, making decisions and working to deliver impact on behalf of MSF USA.</li><li>Strong EQ and empathetic style with the ability to manage to the best outcome in times of conflict or tension.</li><li>High interpersonal awareness, with an ability to “read the room” effectively and understand agendas and motivations among constituents.</li><li>High integrity and trustworthiness—possesses unquestionable ethics; inclusive and transparent.</li><li>Agile, flexible and resilient; calm under pressure.</li><li>Clear and unfaltering evidence of a personal and professional commitment to the mission of MSF; demonstrated purpose-driven leadership of mission-driven organizations and experience working for the greater good.</li></ul>COMPENSATIONCompensation will be commensurate with the candidate’s experience and qualifications and will be in the range of $325,000 to $400,000.&nbsp; &nbsp;PROMOTING A WORK ENVIRONMENT FREE OF HARRASSMENT, EXPLOITATION, AND ABUSEMSF leadership has unequivocally committed to reinforce mechanisms and procedures to prevent and address abuse and harassment. The integrity of the organization is upheld by the good conduct of each individual staff member, in any location, with full respect for the communities they serve.&nbsp;EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENTMSF USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at the email address mentioned below. We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.To contact the team with questions, to submit your own application, or to submit candidate recommendations and nominations, please email:&nbsp;<a href="mailto:MSFUSACEO@Spencerstuart.com" target="_blank">MSFUSACEO@Spencerstuart.com</a> &nbsp;

Doctors Without Borders/Médecins Sans Frontiéres (MSF USA))

Chief Executive Officer, MSF USA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. The team partners with a variety of third parties including agencies and vendors that support the delivery of these innovative brand moments and experiences.The&nbsp;Senior Manager, Process Strategy, Enablement &amp; Governance, will lead the development, standardizing, documenting and improving of processes that serve as the foundation for various key workstreams across GABM. The colleague will advise business colleagues across GABM to ensure new projects, programs and benefit enhancements are developed in the right way with consideration for American Express Policies and risks that should be contemplated as part of insights development, planning, marketing &amp; advertising execution. The colleague will also be responsible for developing the GABM colleague learning agenda and curriculum and training colleagues on critical standard marketing operations and processes across the team. The colleague will be a liaison with Control Management and will act as PMO for GABM-wide audit and compliance initiatives.Job responsibilities&nbsp;will include:<ul><li>GABM/marketing process development, evaluation and standardization</li><li>New project/program evaluation and advisory</li><li>PRSA, SOP &amp; ORE advisory for business leaders</li><li>Ensure GABM’s adherence to American Express Policies and corresponding program management (e.g., Complaints, Record Retention, Digital Accessibility, Artificial Intelligence)</li><li>Project manage Audit &amp; Compliance related initiatives</li><li>Establish GABM Colleague learning curriculum; facilitate colleague training on centralized GABM processes</li></ul>Preferred Qualifications:<ul><li>Strategic, big-picture problem solver with strong business acumen and high degree of creativity.</li><li>Resourceful self-starter who thrives in ambiguity; Ability to create structured outputs from white space questions.</li><li>Accomplished communicator and storyteller with the ability to understand the audience, structure effective presentations, and relate complex policies to business initiatives in a palatable way.</li><li>Strong PowerPoint Skills</li><li>Ability to partner effectively with business leaders and devise solutions to complex business challenges.</li><li>Proven relationship-builder with strong consultative and collaborative skills</li><li>Strong project management skills with consistent record of successfully achieving results on complex, large-scale, cross-functional initiatives.</li><li>Direct or adjacent management Consulting experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager, Process Strategy, Enablement & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Process Risk Reduction team is to drive high-impact change to mitigate operational risk, stepping in when significant issues or events occur to improve processes and controls in partnership with business and technical leaders across the enterprise.How will you make an impact in this role?You will be joining a high priority and high visibility program management team that touches many teams within USCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model. This individual will ensure the timely and structured management of the multi-year program for USCS. The role involves critical coordination across USCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.Core Responsibilities:<ul><li>Develop and support an E2E cross-functional workplan enabling the delivery and oversight of project deliverables</li><li>Partner with Marketing, Product, Servicing, Compliance, Legal, Control Management, Technologies, 2LOD/3LOD and other key stakeholders</li><li>Serve as the program management function, acting as a conduit between USCS sponsors/leads and the critical workstreams delivering on project mandates </li><li>Ensure clear communication of progress up to top level management; report on milestone progress, raise key decisions and issues for resolution where required</li><li>Collaborate closely with external parties (i.e. consulting partners) and support all engagements to ensure key decisions are made and progress is achieved</li><li>Identify learning needs and form communication strategies as the program progresses</li><li>Develop linkages and dependencies with groups within and outside USCS</li><li>Champion change management by establishing an appropriate governance and communication cadence, driving organizational alignment to further our control and compliance outcomes</li><li>Support PMO forums for USCS, interface with organization-wide committees (e.g., Operational Risk Management Committee), and share insights (e.g., Communities of Practice) </li><li>Oversee capture of all key artifacts including approvals and evidence of task completion to support appropriate milestone completion, in line with Enterprise PMO guidance</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change</li><li>Proven track record of building relationships, successfully operating in a matrixed environment, and being able to lead and influence without direct authority</li><li>Proven track record of developing strategic frameworks for vaguely defined business problems and ability to turn those frameworks into actionable projects/initiatives that drive meaningful results</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large</li><li>Excellent program management, written, and organizational skills&nbsp;</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Experienced people leader, growth mindset focused, with ability to manage, develop and motivate a diverse team of colleagues</li><li>Experience in Strategic Planning, Program Management, Project Management, Consulting, and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank</li><li>Knowledge of commercial payments industry &amp; economics advantageous</li></ul>ORMCMAnnual Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for this position.&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director, Governance & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (GFCC) organization implements and supports the enterprise Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance programs, among other anti-financial crime deliverables. Within GFCC, the Procedures, Guidance, and Training (PGT) team is tasked with, among other things, a key objective of providing GFCC colleagues with adequate training to successfully carry out their day-to-day responsibilities. More specifically, PGT collaborates on, develops, manages, hosts, and delivers a wide variety of trainings across the anti-financial crime spectrum and throughout the pillars of the GFCC program, and aligns with key GFCC, first line, and other stakeholders on training-related proposals and impacts. Furthermore, PGT owns the GFCC Training standard and will be responsible for ensuring affected teams and colleagues adhere to that standard once it is released.How will you make an impact in this role?This role will serve as a Compliance Training Manager on the PGT team, supporting a variety of training functions across GFCC, including, but not limited to, those related to PGT’s responsibilities noted above, as well as certain processes within the first line of defense. The successful candidate will report to the Director of the PGT team.The successful candidate will be responsible for:<ul><li>Assisting the PGT Director with overseeing the GFCC Training standard and helping to ensure that all affected teams and colleagues are adequately applying the GFCC Training standard within their respective workflows.</li><li>Managing the planning, preparation, facilitation, and overall execution of the GFCC training program, including managing PGT training analysts and guiding them to successfully execute on all training-related deliverables.</li><li>Maintaining, updating, and enhancing training materials, including PowerPoint decks, web-based (eLearning) training modules, and training exercises.</li><li>Coordinating, delivering if needed, and evaluating instructor-led trainings.</li><li>Proactively identifying and implementing improvements to training strategies within the GFCC training program.</li><li>Maintaining day-to-day training operations and coming up with solutions to training-related issues, deliverables, and requests.</li><li>Serving as a resource for GFCC colleagues and partners by supporting continued learning, providing valuable feedback, and working with various stakeholders to strategize and optimize efficiency solutions.</li><li>Designing and administering training resources using available internal and external tools and capabilities.</li><li>Helping gather materials in support of audit and exam training-related requests.</li><li>Ensuring training deliverables adhere to legal and regulatory standards and are carried out within the GFCC Training standard framework.</li><li>Collaborating and aligning with PGT members on the above responsibilities and other PGT-driven tasks.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in any of the following areas: Training, AML compliance, law enforcement, general compliance, audit, complex investigations, and/or legal.</li><li>Experience with creating and delivering training, coupled with a strong drive to develop and coach GFCC and first line colleagues.</li><li>Ability to organize data and conduct data analysis with an eye toward creating meaningful learning solutions.</li><li>A passion and drive for proactively identifying and implementing improvements to training strategy and the GFCC training program.</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective collaboration and communication skills, including working with multiple stakeholders on a single project.</li><li>Knowledge of criminal typologies associated with financial products and services.</li><li>Understanding of AML-related laws and regulations and other guidance.</li><li>Ability to identify and escalate issues and offer thoughtful solutions to complicated matters.</li><li>Ability to manage multiple projects simultaneously.</li><li>Excellent presenting, writing, and editing skills.</li><li>High level of professionalism, self-motivation, flexibility, and sense of urgency.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s/University or advanced degree preferred</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance -GFCC Procedures, Guidance, and Training

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The TeamThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks.&nbsp; The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.The Global Strategic Partnerships and Marketing (GPM) within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.This role will sit within the Global Lodging and Emerging Travel team within GPM and report to the Sr. Manager, Vacation Rental Program Management Customer Experience.The Role The recently launched vacation rental program, Select Homes + Retreats (SHR), offers U.S. Platinum and Centurion Card Members the opportunity to book a curated portfolio of vacation rentals in select U.S. markets with perks such as earning 5X Membership points or using Pay with Points. Now a fully integrated travel offering, SHR priorities are growing program awareness, expanding inventory and markets and enhancing the customer experience and value proposition. The Analyst, Vacation Rental Program Management will provide operational support to a team responsible for partnering with stakeholders across Amex to continue to grow Select Homes + Retreats program awareness, expanding the program’s inventory and market footprint, partnering with new vacation rental management providers, delivering a flawless customer experience and ensuring that the program continues to offer differentiated and meaningful value to our customers and partners.&nbsp;&nbsp;Key Responsibilities:<ul><li>Provide operational excellence support by collecting required third party due diligence and compliance documentation for new partners, and updating the information quarterly</li><li>Lead quarterly compliance checks of team’s processes through Process Risk Self Assessment (PRSA) evidence compilation</li><li>Support account manager handling a portfolio of partners by tracking and completing onboarding steps from contracting to rate loading and testing </li><li>Manage the vacation rental management company (VRM) partnership pipeline by identifying new potential partnerships in target markets for expansion, and recommending VRMs for the team to engage</li><li>Oversee program curation for quality and local law compliance, including hand selecting premium homes that fit the inclusion criteria for Select Homes + Retreats by reviewing photos, descriptions and house rules</li><li>Evaluate accuracy of listings on Amextravel.com when VRMs make changes </li><li>Ensure all approved listings are appearing on AmexTravel.com and helping to troubleshoot if they are not</li><li>Facilitate reporting and monthly program performance updates</li><li>Partner with TLS Marketing team on program marketing needs and initiatives</li><li>Partner with TLS Servicing team on customer complaints/feedback </li><li>Consult and collaborate effectively with external and internal stakeholders including Compliance, Legal, Digital Customer Experience, Marketing, Servicing, and Analytics teams</li></ul>Minimum Qualifications:<ul><li>Demonstrated superior attention to detail and project management skills </li><li>Energetic self-starter with strong organizational skills and a proven track record of delivering meaningful results</li><li>Strategic thinker who can evaluate multiple viewpoints, synthesize information and provide clear recommendations</li><li>Ability to multitask effectively and prioritize among competing asks</li><li>A collaborative team player with a can-do attitude who can learn on the fly and adapt quickly to evolving needs</li><li>Excellent written and verbal communication skills</li><li>Strong Powerpoint and Excel skills required</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A solid understanding and passion for the luxury and travel industriesSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Vacation Rental Program Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The SOX Governance and Advisory team within Controllership (1LOD) plays a critical role in supporting the enterprise by developing and executing a risk-based plan to assess and enhance the company’s internal controls over financial reporting. The team utilizes a robust governance framework and testing program to Tanage financial reporting risk in compliance with the company’s 2LOD objectives and requirements of the Sarbanes Oxley Act.The team is looking for a Manager of SOX IT Testing to build and lead a team of high-performing professionals in the review, documentation, evaluation and testing of SOX relevant IT general controls, both on-premises and cloud environments, including system security, logical and physical access, software development, change management, backup, and cybersecurity controls. The role involves extensive collaboration with Technology, internal audit, and external audit teamsThe Manager, SOX IT Testing will:<ul><li>Lead the test design, documentation, and testing of IT general controls</li><li>Prepare and publish test results, including any observations/recommendations to key stakeholders</li><li>Promote innovative solutions and thought leadership within the SOX testing team</li><li>Collaborate with internal and external auditors to facilitate SOX audits and ensure timely completion and resolution of issues.</li><li>Stay current on change in SOX requirements and leading practices, cybersecurity regulations, and IT risk management best practices</li></ul>Minimum Qualifications:&nbsp;<ul><li>4+ years of IT controls auditing and/or consulting</li><li>Demonstrated experience understanding risk assessment of IT processes, examining IT controls, and evaluating their design and operational effectiveness</li><li>Strong understanding of financial reporting risk and requirements of the Sarbanes-Oxley act as well as internal control frameworks (e.g., COSO)</li><li>Excellent communication and interpersonal skills</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Accounting, Finance, Management Information Systems, Computer and Information Science, Business, or a related field</li><li>Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) certification</li><li>Demonstrating thought leadership in financial reporting and IT risks</li><li>Knowledge in Oracle, security and cloud technologies preferred</li><li>Knowledge of COSO Framework and CoBIT</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.AMEX Assurance Co. (AAC) provides insurance protection for American Express Card Members through implicit card benefits, and fee/add-on insurance products to both Card Members and non-Card Members. This exciting opportunity will reside in the Claim and Servicing Operations department of AAC, and primary responsibilities will include enrolling, servicing, and adjudication of insurance policies and claims; this role provides an exciting opportunity to handle claims for the Retail and Warranty products in the AMEX Assurance Co. Insurance portfolio.&nbsp;Your duties may include but are not limited to:<ul><li>Investigation by using tools available to settle claims quickly and efficiently</li><li>Maintaining state compliance</li><li>Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions</li><li>Researching warranties and repair estimates by making outbound calls to businesses and manufacturers</li><li>This position does not require previous insurance experience. &nbsp;We will provide you with all the necessary tools to be successful!</li></ul>This position is hybrid and based in Phoenix, AZ and Sunrise, FL and the ideal candidate will work 3 days onsite / 2 days remotely. The hours of operation are: Monday - Friday - 6:00am - 5:00pm (local time), with rotational weekends. &nbsp;Minimum Qualifications:<ul><li>Customer First Principles demonstrated through excellent verbal, written and interpersonal communication skills</li><li>Passion for exceptional service</li><li>Strong phone skills</li><li>Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Strong problem-solving skills, time management and organizational skills</li><li>Superior level of accuracy and attention to detail.</li><li>Strong proficiency in PC skills, including MS Word and Excel</li></ul>Preferred Qualifications:<ul><li>Insurance or Customer Service industry experience preferred but not required</li><li>A current Claims Adjuster License is a plus</li><li>If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training. Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam. &nbsp;If the exam to obtain your license cannot be passed, within 2 attempts, employment will be terminated.</li></ul>Hourly Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Representative-Insurance Claims

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of theFinance Data Governance (FDG) team&nbsp;within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance.FDG team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes,&nbsp; decision making, and accounting across various finance processes.As a FDG Manager, you will support the development and implementation of solutions in accordance with the Enterprise Data Governance policy and framework. You will partner closely with Finance&nbsp; Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring&nbsp; the appropriate accountability model and processes for data asset management, metadata&nbsp; management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance including data activation steps, compliance with data standards and privacy regulations.</li><li>Support strategic improvements to data assessment process and making necessary&nbsp; enhancements to data analytical and data quality tools.</li><li>Lead root-cause-analysis of data quality issues and support in remediation of Audit and&nbsp; Regulatory feedback.</li><li>Support development, validation, and maintenance of business glossary, data integration, data&nbsp; lineage, and data management activities.</li></ul>Minimum Qualifications:<ul><li><ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience of Finance, Banking, or similar industries is a strong plus.</li><li>Technical and data analysis skills with prior experience with SQL.</li><li>Knowledge of data governance practices, business and technology issues related to&nbsp; management of enterprise information assets is strongly preferred.</li><li>Demonstrated understanding of metadata practices such as data lineage, data&nbsp; dictionaries, business glossaries, Data Quality rules, source system inventories, etc.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project&nbsp; management methodologies including SDLC.</li><li>Strong relationship skills and communication is essential as the role require partnering with&nbsp; multiple groups e.g., Business process owners, Technologies, and Enterprise Data&nbsp; Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.</li><li>Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix&nbsp; organization.</li><li>Experience of a wide range of architectures/platforms</li></ul></li></ul>Preferred Qualifications:<ul><li><ul><li>Master’s degree in finance/accounting is preferred.</li><li>Prior experience of data governance, metadata, and data lineage tools such as, Collibra,&nbsp; MANTA is strongly preferred.</li></ul></li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role is within the Controllership Organization supporting Technology Controllership Corporate Segment. &nbsp;Technology Controllership team manages software capitalization financial reporting, accounting, and control processes.&nbsp; The team also provides software capitalization data analysis and insights, accounting advisory for various technology purchases and supports key business partner areas.The Manager will be responsible for ensuring the delivery of accurate and timely software accounting and reporting for Technology Controllership.&nbsp; They will be responsible for multiple software capitalization financial processes, general ledger balance sheet and P&amp;L analysis, working closely with business partners across the organization software accounting related support and advisory.&nbsp; The Manager will also support process improvement initiatives, enhancements, automation, and trending for software accounting results.How will you make an impact in this role?<ul><li>Perform software capitalization reporting data extracts, summarization, trending and reporting. &nbsp;</li><li>Manage and deliver monthly accounting and reporting processes, ensuring the application of proper software costs accounting treatment. &nbsp;</li><li>Prepare and record financial costs for software capitalization and software abandonment.</li><li>Effectively operate control activities, financial analysis and support for audit queries.</li><li>Provide accounting advisory for various technology related purchases.</li><li>Drive process improvements and enhancements, including automation efforts and cross-functional projects.</li><li>Cultivate and maintain strong relationships with Global Supply Management, Technology, Business and Finance partners. </li></ul>Qualifications:<ul><li>Minimum of 2-3 years of financial and accounting experience, strong knowledge of US GAAP</li><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li>Excellent verbal and written communication skills.</li><li>Able to work proactively with business partners to meet all deadlines as required. </li><li>Excellent relationship management skills.&nbsp; Ability to understand business drivers &amp; manage expectations of business partners and influence outcomes.</li><li>Demonstrated analytical and problem-solving skills.</li><li>Ability to manage multiple projects simultaneously while adhering to time sensitive deadlines</li><li>Flexible, results-driven, and able to lead and influence without authority.</li><li>Advanced MS office suite proficiency e.g. Excel, Word, PowerPoint, and PowerBI.</li><li>Understanding of the Agile development methodology.</li><li>Knowledge of month-end accounting protocols, software development and software licensing costs accounting would be advantageous.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

19,322 Jobs