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The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>Requires three (3) years or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li></ul><p>This position is commission-based. The average compensation for this position is from $5,500 - $11,000 Monthly</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Parts Sales Associates - Land Rover Bethesda

As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Collision Estimator

The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<p><b>Dealership Highlights: </b></p><ul><li><p>Climate controlled shop</p></li><li><p>Great culture </p></li><li><p>Big on promoting from within</p></li><li><p>Benefits start <b>DAY 1</b></p></li><li><p>Up to <b>$5 override </b>pay</p></li><li><p><b>Plenty of work</b></p></li></ul><h2><b>What are the day-to-day responsibilities?</b></h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br><b>How will I know if I am successful?</b></h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br><b>What are the requirements for this job</b></h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><p>Pay up to $45/flat rate</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Used Vehicle/MSI Tech | AutoNation Towson Area |  Pay up to $45/flat rate

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>If you are looking to work in one of the newest climate controlled dealerships in Maryland. You are in the right place. We are a <b>Porsche Premier Dealer</b>&nbsp;and looking to add to the team.</h2><h2>If you have <b>MSI, EV </b>or even a <b>hybrid certifications </b>we want to speak with you as well.</h2><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1><h2>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.</h2><h1>Why You’ll Love Working Here:</h1><ul><li><h2><i><b>Toolboxes </b>provided</i></h2></li><li><h2><i><b>Sign on bonuses </b>to qualified candidates</i></h2></li><li><h2><i><b>Pay overrides</b> depending on certifications</i></h2></li><li><h2>Competitive pay and benefits</h2></li><li><h2>Paid training and OEM certification support</h2></li><li><h2>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</h2></li><li><h2>Career options coast to coast through our nationwide footprint of locations</h2></li></ul><h1>What We’re Looking For:</h1><ul><li><h2>Valid driver’s license</h2></li><li><h2>A passion for cars and customer service</h2></li></ul><h2>Apply today and join a team that values your skills and invests in your future.</h2><h1>What are the day-to-day responsibilities?</h1><ul><li><h2>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</h2></li><li><h2>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</h2></li><li><h2>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</h2></li><li><h2>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</h2></li><li><h2>Documenting work performed on each vehicle on the repair order.</h2></li><li><h2>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</h2></li><li><h2>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</h2></li><li><h2>Providing an exceptional customer experience to drive loyalty</h2></li></ul><h1>How will I know if I am successful?</h1><ul><li><h2>The performance of a Skilled Technician is measured by achieving:</h2></li><li><h2>Targeted production</h2></li><li><h2>Targeted sales</h2></li><li><h2>Targeted Customer Satisfaction Index</h2></li></ul><h1>What are the requirements for this job</h1><ul><li><h2>High School diploma or equivalent</h2></li><li><h2><b>4+ years experience as an Porsche or Audi technician</b></h2></li><li><h2>Automotive technical training (varies based on store needs)</h2></li><li><h2>Attention to detail</h2></li><li><h2>Organization and follow-up skills</h2></li><li><h2>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</h2></li></ul><h1>What are the opportunities for career growth?</h1><ul><li><h2>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</h2></li><li><h2>Master-Certified Technician</h2></li><li><h2>Service Advisor</h2></li><li><h2>Service Management</h2></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Porsche Technician | Porsche Hunt Valley | $36 - $45/flag

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1><b>Keep America Moving. Drive your Technician Career with AutoNation.</b></h1><p>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.</p><h1><b>Why You’ll Love Working Here:</b></h1><ul><li><p>Competitive pay and benefits</p></li><li><p>Paid training and OEM certification support</p></li><li><p>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</p></li><li><p>Career options coast to coast through our nationwide footprint of locations</p></li><li><p><i>Hours: Monday - Friday 7a – 6p; Sat. 8a – 3p rotating every 4</i><i>th Saturday</i></p></li></ul><h1>What We’re Looking For:</h1><ul><li><p>Valid driver’s license</p></li><li><p>A passion for cars and customer service</p></li></ul><p>Apply today and join a team that values your skills and invests in your future.</p><h1>Who Would I Interact With?</h1><p><br>This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;</p><h1><br>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>How will I know if I am successful?</h1><p>The performance of a Advanced Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Advanced Technician | AutoNation Chevrolet Laurel | Pay $36/flag

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<p><b>Dealership Highlights:</b></p><ul><li><p><b><i>Toolboxes provided</i></b></p></li><li><p><b><i>Climate Controlled Shop</i></b></p></li><li><p><i>Small shop with <b>dedicated client base</b></i></p></li><li><p><i>Benefits start <b>DAY 1</b></i></p></li></ul><p><b>Who Would I Interact With?</b></p><p><br>This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;</p><p><br><b>What are the day-to-day responsibilities?</b></p><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><p>&nbsp;<br><b>How will I know if I am successful?</b></p><p>The performance of a Advanced Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><p>&nbsp;<br><b>What are the requirements for this job</b></p><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as a BMW or Mini technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><p>&nbsp;<br><b>What are the opportunities for career growth?</b></p><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

BMW/Mini Experienced Tech | Mini of Towson | Pay starting at $32/flag

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate eCommerce - AutoNation Chevrolet Laurel

<p><b>Job Description:</b></p><p><b>Job Description: Campus Operations Manager</b></p><p><b>ABOUT THE CHICAGO SCHOOL</b></p><p>The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for more than 40 years.&nbsp;</p><p>As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.&nbsp;</p><p><b>POSITION SUMMARY</b></p><p>We are seeking a skilled and dedicated Campus Operations Manager (Manager) to help oversee the day-to-day operations of our campus in Washington, D.C. Reporting to the Campus Director, the Manager is responsible for supporting and ensuring the optimal functioning of building and university systems, processes, and activities for faculty, staff, and students. The Manager is a liaison to and, when needed, acts on behalf of the Campus Director. As a point of contact and escalation for campus stakeholders, the Manager establishes and maintains a culture of responsiveness to operational needs and exceptional customer service. This position is required to work on the Washington, D.C. Campus.&nbsp;&nbsp;</p><p><b>PRINCIPLE DUTIES</b></p><p>Day-to-Day Operations Management:&nbsp;</p><ul><li>On behalf of and in collaboration with the Campus Director, monitor the implementation of and enforce university and departmental policies, procedures, and rules with employees, students, and guests.&nbsp;</li><li>Direct and plan essential services such as reception, security, building maintenance, and mail services.&nbsp;</li><li>Oversee the planning and preparation of the campus operations schedule, including class schedules and campus events. Manage campus scheduling and campus calendar systems.&nbsp;</li><li>Respond to work requests from the campus community to resolve operational issues safely, effectively, and cost-efficiently.&nbsp;&nbsp;</li><li>At the direction of the Campus Director, coordinate with external vendors, contractors, and suppliers for operational services specific to the campus, ensuring timely completion of projects.&nbsp;</li></ul><p>Campus Facilities Management:&nbsp;</p><ul><li>Oversee the day-to-day operations of facilities at our Washington, D.C. campus, including maintenance, repairs, and minor renovations, with direction from the Campus Director&nbsp;&nbsp;</li><li>Implement preventive maintenance programs to ensure optimal functioning of building systems and equipment.&nbsp;</li><li>Monitor and manage facility budgets for the Washington, D.C. campus, including expense tracking, cost analysis, and identifying cost-saving opportunities.&nbsp;</li><li>Conduct regular inspections at the campus to identify safety hazards, maintenance issues, or other facility-related concerns and take appropriate action to address them (including performing minor repairs and general maintenance)&nbsp;</li><li>Ensure compliance with relevant building codes, regulations, and safety standards specific to the campus location.&nbsp;</li><li>Manage security systems, access control, and emergency preparedness protocols at the Washington, D.C. campus.&nbsp;</li><li>Collaborate with cross-functional teams to support facility-related needs for special events, relocations, or expansions.&nbsp;</li></ul><p>Federal Reporting:&nbsp;</p><ul><li>Assist with completing federally mandated Annual Security Reports (ASRs) on behalf of the university, ensuring accuracy, timeliness, and compliance with regulatory requirements.&nbsp;</li><li>Gather and analyze data from various sources to prepare comprehensive reports for submission.&nbsp;</li><li>Collaborate with internal departments to collect relevant information and ensure data integrity for reporting purposes.&nbsp;</li><li>Stay updated on federal regulations and reporting guidelines to ensure compliance and adherence.&nbsp;</li></ul><p>Emergency Operations Planning:&nbsp;</p><ul><li>Assist with maintaining comprehensive emergency operations plans for the organization, including response procedures for various scenarios such as natural disasters, security incidents, or public health emergencies.&nbsp;</li><li>Collaborate with internal stakeholders and local authorities to ensure emergency preparedness and response plans align with best practices and regulatory requirements.&nbsp;</li><li>Conduct regular drills and exercises to test the effectiveness of emergency response plans and identify areas for improvement.&nbsp;</li><li>Coordinate with relevant departments to establish communication protocols, evacuation procedures, and crisis management strategies.&nbsp;</li></ul><p><b>BASIC QUALIFICATIONS </b></p><ul><li>An Associate or Bachelor's degree with three years of related experience or a high school diploma with 5 years of related experience.&nbsp;</li><li>Proven experience in facilities management, including maintenance, repairs, and vendor management, preferably at a university or college campus-specific level.&nbsp;&nbsp;</li><li>Valid U.S. Driver’s License.&nbsp;</li><li>Availability to work Tuesday through Saturday from 8:00a.m - 4:00p.m. Some Mondays and Sundays work, as needed, in exchange for another day of the week.&nbsp;</li><li>Ability to lift, push, and pull approximately 50 pounds.&nbsp;</li></ul><p><b>PREFERRED QUALIFICATIONS</b></p><ul><li>Knowledge of best practices for policy and procedure development, implementation, and maintenance.&nbsp;</li><li>Strong analytical and problem-solving abilities to identify and resolve operational needs.&nbsp;</li><li>Strong understanding of building codes, regulations, and safety standards specific to the Washington, D.C. area.&nbsp;</li><li>Exceptional organizational and project management skills to effectively handle multiple tasks and priorities.&nbsp;</li><li>Demonstrated competence in supervising and collaborating with individuals from diverse backgrounds.&nbsp;</li><li>Ability to effectively communicate ideas and information in written and oral format to administrative staff, professional colleagues, and students.&nbsp;</li><li>Demonstrated computer skills and knowledge of Microsoft Office, including, but not limited to, Word, Excel, Outlook, and database management.&nbsp;</li><li>Ability to work independently and proactively.&nbsp;</li></ul><p><b>COMPENSATION AND BENEFITS</b></p><p>This opportunity is budgeted at $55,000-$85,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.&nbsp;</p><p><b>DISCLAIMER</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.&nbsp;</p><p><b>Compensation &amp; Benefits</b></p>This opportunity is budgeted at $$75,000 to $85,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<p><a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a></p><p>The Chicago School is an Equal Opportunity Employer.</p><p>Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.</p>

The Chicago School of Professional Psychology

Campus Operations Manager

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;Pay Range $17-$50<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Experienced Automotive Technician - Land Rover Bethesda - $35/flag+

<h4><strong>Supervisor, Customer Operations</strong>&nbsp;</h4><p>Location: Washington, D.C.</p><p><em>Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;</em>&nbsp;</p><p><em>Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.</em>&nbsp;&nbsp;</p><p><strong>Job Summary:</strong></p><p>We are seeking a proactive Supervisor, Customer Operations to lead a team and handle the daily workflow for Market Support/Order Entry and Payment Center employees to ensure an exceptional customer experience.&nbsp; This role is responsible for overseeing daily operations, coaching team members, resolving escalated issues, and driving performance to meet business goals.&nbsp;</p><p><strong>Where you will work:</strong>&nbsp;</p><ul><li>This position will be based in the Washington, D.C. location, with the ability to travel to the nearest office as needed.</li></ul><p><strong>A Day in the Life of the Supervisor Customer Operations:</strong></p><ul><li>Supervise, motivate and mentor a team of Market Support/Order Entry and Payment Center employees to ensure efficient and high-quality service delivery. </li></ul><ul><li>Supervise the processing of sales orders, manage customer accounts, bulk accounts, maintain sales databases and generate reports (i.e. daily exception, productivity, etc.). </li></ul><ul><li>Handle escalated customer inquiries and complaints with professionalism and resolution-focused communication.</li></ul><ul><li>Monitor daily activities, email boxes, payment center cameras, call queues, customer interactions to ensure service level standards are met by observing interactions and provide performance coaching, when necessary.</li></ul><ul><li>Maintain a high degree of integrity auditing daily cashflow through Payment Center(s), report errors to appropriate parties and participate in audit process, culminating in coaching and/or discipline process depending upon outcome(s).&nbsp; </li></ul><ul><li>Ensure designated cash-handling areas are secured, batch posting completed, deposit recap uploads, etc.&nbsp; Oversees the external vendor(s) associated with cash-handling and collection (i.e. Brinks, etc.)</li></ul><ul><li>Collaborate with cross-functional teams (e.g., Sales, Care, IT Billing, etc.) to improve processes and customer satisfaction.</li></ul><ul><li>Provide regular coaching, feedback and development opportunities for team members. Monitoring department metrics on a monthly, quarterly basis, culminating in annual performance feedback.</li></ul><ul><li>Complete general administrative tasks including but not limited to: timesheet review, PTO approval, department schedules, ordering office supplies, etc.</li></ul><ul><li>Conduct individual and team trainings/coaching pertaining to policies/procedures, systems, products, projects and rate events.</li></ul><ul><li>Ensure department adherence to company rules, policies and procedures (i.e. PCI).&nbsp; Actively participate in progressive discipline process when not followed.</li></ul><ul><li>Actively support, promote and advance all aspects of Astound’s Inclusion and Belonging work,&nbsp; recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.</li></ul><ul><li>Other duties as assigned.</li></ul><p><strong>Requirements/Qualifications:</strong></p><ul><li>Education: High school diploma or equivalent</li></ul><p><strong>Experience:</strong></p><ul><li>3+ years’ experience in customer service or operations, with at least 1 year in a supervisory role.</li></ul><p><strong>Knowledge, Skills and Abilities:</strong></p><ul><li>Excellent verbal/written communication skills</li><li>Strong leadership and team management skills</li><li>Proficient in basic computer skills, organization, multitasking</li><li>Ability to handle emotionally-driven conversations</li><li>Phone etiquette</li><li>Ability to mentor and develop employee skills</li><li>Manage and motivate in both individual and team environment</li><li>Decision-making, problem solving skills, conflict resolution abilities</li></ul><p><strong>We are Proud to Offer an Astounding Benefits Package Including:</strong></p><ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul><p><strong>*</strong>Benefits listed above are for regular full-time position&nbsp;</p>&nbsp;<strong>Is this the career opportunity you’ve been searching for?&nbsp; If yes, then </strong><strong>apply now!</strong>&nbsp;The base salary range in Washington, D.C. for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington, D.C. and may not be applicable to other locations.<br><strong>Our Mission Statement:</strong><br><em><strong>* Take care of our customers</strong></em><br><em><strong>* Take care of each other</strong></em><br><em><strong>* Do what we say we are going to do</strong></em><br><em><strong>* Have fun</strong></em>&nbsp;&nbsp;<p><strong><em>Diverse Workforce / EEO:</em></strong></p><p>Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;&nbsp;</p><p><strong>FCO (For San Francisco Candidates Only):</strong>&nbsp;</p><p>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.&nbsp;</p><p><strong>CCPA Employee Privacy Policy (For California Candidates Only):</strong>&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a> &nbsp;&nbsp;</p>

23 Procurement / Operations Jobs in Laurel, MD, USA