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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Manager

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information: <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Job Description Pay Rate: $170000 to a maximum of $190000 Per Year. Position Purpose: This role identifies and develops strategic operations contracts for communities within the region including towns, villages, cities and regional authorities. Markets and positions Veolia as the market leader in professional operations services for water, wastewater and biosolids facilities. Manages strategic partnerships and community engagement to ensure success. This role will require collaboration with internal teams, senior management and external stakeholders to achieve business objectives and growth. Primary Duties/Responsibilities: <ul><li>Leads the sales process, with support as necessary, by seeking business opportunities with New Jersey based communities.</li><li>Strategically develops key relationships and partnerships for Veolia's Contract Operations business.Interprets customer requirements and determines which products best meet those requirements.</li><li>Recommends solutions for key client needs and works to adapt existing products to market needs.</li><li>Prepares and makes sales presentations focusing on value to customers.</li><li>Coordinates visits from Veolia technical staff and upper-level management to customer where necessary.</li><li>Arranges customer visits to Veolia facilities and in-house installation demonstrations.</li><li>Works with customer engineering/technical staff to get relevant details, ensuring that the needs and expectations of the customer are clarified and communicated.</li><li>Manages and participates in proposal preparation, pricing and presentations to customers. Conducts proposal meetings, assigns tasks and sets deadlines, tracks progress, communicates and compiles information from involved departments and ensures that customer requirements and deadlines are met.</li><li>Automates processes where possible and ensures that historical data can be recaptured and utilized for future proposals where appropriate.</li><li>Leads negotiation with the customer including preparation of agreements and possible structuring of financing solutions. Maintains a close liaison with other members in the Veolia team including operations, finance, legal, insurance, risk management, etc.</li><li>Maintains current business development database. Prepares monthly reports and internal memos in a timely manner, to communicate and outline opportunities, to take corrective actions to resolve issues before they become problems and to assist with forecasting.</li><li>Keeps abreast of new offers, specifications, and industry trends, competitor strengths and weaknesses and communicates new information to colleagues. Attends industry sponsored trade shows and seminars. Communicates potential opportunities to other Veolia locations and business units.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's Degree in related field.</li><li>Proven track record in sales of services to utilities or community leadership desirable. </li><li>Typically has at least ten years progressive sales experience in a related field with a proven track record and demonstrated aptitude with complex business transactions, pricing and spreadsheets. Demonstrates effective technical and proposal writing.</li><li>Ability to interpret customer issues, needs and requirements and determine best fit or equivalent technical and commercial experience.</li><li>Ability to review, comprehend and negotiate complex legal contracts (with Attorney support).</li></ul> Knowledge/Skills/Abilities: <ul><li>Knowledge of potential sales of: Operations, Maintenance, Consulting, Concession agreements.</li><li>Knowledge of Veolia business, services offered, capabilities and inter-relationship with other divisions in the Veolia Group.</li><li>Knowledge of potential customers in the target markets within a geographical focus area with a network and relationships with potential customers, national trade organizations, engineering and construction firms, equipment vendors, financiers.</li><li>Knowledge of competitors in target markets, together with an appreciation of their strategies, strengths and weaknesses.</li><li>Knowledge of assigned markets, prices, legislation, suppliers, influences, contract structures.</li><li>Demonstrated understanding of internal economic factors (cost, margins, profit impact of decisions) and external economic factors affecting assignment areas.</li><li>Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines.</li><li>Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications, reports and presentations for management, clients and the general public.</li><li>Demonstrates a high level of interpersonal, verbal, persuasion, presentation, and relationship building skills in order to effectively communicate with all levels of internal and external contacts.</li><li>Ability to modify communication and presentation style in order to relate to a variety of people and personalities.</li><li>Must be proficient in the use of the Google suite.</li><li>Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.</li><li>Must have a valid driver's license with a safe driving record if operating company vehicles.</li><li>Must demonstrate ability to work in a team environment.</li></ul> Additional Information: <ul><li>This is an opportunity in the New Jersey area.</li><li>Preferred candidate will be local to the area and possess a strong area network.</li><li>Position requires regular local travel.</li></ul> Additional Information Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Business Development Manager

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information: <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Pay Rate: $70000 to$80000 Per Year and 5% target bonus. Position Purpose: Veolia North America's Procurement Team's desired value proposition is to become the employees' trusted partner to buy goods and services the right way, at the right price. This position is responsible for executing tactical sourcing initiatives and providing operational procurement support to drive cost savings and process efficiency across the organization. The role manages day-to-day purchasing activities including requisition processing, supplier management, and help desk support while ensuring compliance with company policies and procedures. Additionally, this position contributes to continuous improvement efforts through spend analysis, process documentation, and implementation of best practices in procurement operations. Primary Duties/Responsibilities: <ul><li>Reviews and processes purchase requisitions ensuring compliance with company policies while identifying cost-saving opportunities through strategic vendor selection and consolidation.</li><li>Identifies and redirects spend to preferred suppliers and strategic partners to maximize contract utilization and savings.</li><li>Manages procurement help desk inquiries related to general purchasing through established playbooks and knowledge of the various programs.</li><li>Analyzes spend patterns and market conditions to recommend optimal sourcing strategies and vendor rationalization.</li><li>Identifies process improvement opportunities and implements solutions to enhance operational efficiency.</li><li>Performs other procurement-related duties as assigned.</li></ul> Additional Information: <ul><li>The job is performed in a hybrid environment with 3 days per week in the office.</li></ul> Qualifications Education/Experience/Background: <ul><li>High school diploma/GED required.</li><li>2-5 years experience in procurement / supply chain.</li><li>Bachelor's degree preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Experience with SAP (Ariba, S4) or any other ERP.</li><li>Strong written and verbal communication skills.</li><li>Commitment to excellence.</li><li>Excellent attention to detail.</li><li>Positive attitude and a team player.</li><li>Experience with Microsoft Office Suite or GSuite</li></ul> Additional Information Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. <ul><li>Sick leave - 56 hours</li><li>Observed Holidays - 11 days</li><li>Vacation - Flexible Time Off</li></ul> We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Procurement Specialist - Buy Desk

You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.<ul><li>GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day</li><li>GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive cost</li><li>Portfolio: Best buildings in the best places at the most competitive costs</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk</li></ul>The Director, Workplace Strategy is a key leadership position in the organization, leading a team responsible for setting physical workplace policies for American Express globally. &nbsp;This role will set a workplace strategy such that Amex has a competitive edge to win the talent war.Business and Colleague FeedbackCreates and leads a process to gain workplace sentiment feedback from across the enterprise. &nbsp;The feedback will shape the workplace innovation pathways and build a better experience for colleagues ever day.&nbsp;Automating the OfficeUses innovative technology to make everyday tools and systems more intelligent and automated, supporting colleagues to find each other, physical way finding, connections to services, and other Amex amenities (fitness, wellness, conferring, etc.). &nbsp;Setting policies to enable the office temperature, lights, and shades to respond to changing weather automatically to allow the business to run more smoothly.Build an Integrated Colleague Experience ApproachLeverage feedback from CSAT &amp; Leesman to identify focus areas and reduce key friction points in a colleague's day. &nbsp;This role will consider experience from end-user perspective, identify key areas of integration and experience differentiation over the moments that matter to colleagues, and develop AXP colleague personas and identify potential trigger point opportunities to evolve workplace&nbsp;Tasks/Duties/Responsibilities<ul><li>Cultivate relationships with Business Units (BUs) to understand requirements to support tailored workplace strategy development.</li><li>Develop a structured, scalable feedback model (e.g., Leesman) to solicit input from colleagues at all levels - deploy feedback tool at 4 target sites</li><li>Integrate feedback approach with CEG and AET partners</li><li>Leverage feedback from CSAT &amp; Leesman to identify focus areas</li><li>Identify key friction points in a colleague's day, consider experience from end-user perspective</li><li>Identify key areas of integration and experience differentiation over the moments that matter to colleagues</li><li>Develop AXP colleague personas and identify potential trigger point opportunities to evolve workplace strategy</li><li>Pilot ideas in global locations</li><li>Partner with Tech and Digital Workplace to build a roadmap to digitize our physical workplace</li><li>Address digital gaps/opportunities in a colleague's daily path</li><li>Deliver projects across the colleague journeys (Meet, Dining, etc.)</li></ul>&nbsp;Other Duties<ul><li>Position will serve on the Amex GREWE Americas LT</li><li>Serves as the key partner to WHQ stakeholders</li><li>May serve on external boards of directors in industry groups: &nbsp;Corenet, IAMC, etc.</li><li>Rotating member of other councils as appropriate</li></ul>Required Qualifications<ul><li>University/Bachelor’s Degree or Equivalent</li><li>10+years’ work experience</li></ul>&nbsp;Required Knowledge, Skills and Abilities: <ul><li>Minimum of 10 years of hospitality Operations or CRE or facilities experience (or equivalent) is required</li><li>&nbsp;Minimum of 5 years managing large programs and strategy</li><li>Deep knowledge of operations management, real estate, hospitality, FM, and/or delivering capital projects in a footprint environment</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express

Director, Workplace Strategy

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. Senior Financial Analyst, Global Merchant &amp; Network Services – FP&amp;A and P&amp;L ManagementGlobal Merchant Services (GMS) is the merchant acquirer, processor and marketing partner for the millions of merchants around the world who accept American Express Cards. The Sr. Financial Analyst of Global Merchant and Network Services Financial Planning and Analysis is responsible for providing and enabling centralized financial business analysis, decision support and strategic analysis for the Global Merchant and Network businesses.How will you make an impact in this role?The role sits within the BU FP&amp;A organization, partnering closely with the GMNS CFO, Controllership, and other Corporate Planning (CP&amp;A) teams. The Sr. Financial Analyst will support end-to-end GMNS P&amp;L reporting &amp; forecasting activities and deep-dive results analytics, with a particular focus on driving comprehensive financial insights and a clear trajectory of the overall business momentum to finance leadership.In addition, the Sr. Financial Analyst is expected to play an active role in enhancing the results and analytics capabilities of the organization, leveraging technology tools to support emerging data capabilities.&nbsp;The ideal candidate should be a self-starter who is comfortable challenging ideas, deliver superior analytics, and own complex deliverables in a global organization.This is an excellent opportunity for an individual to be an integral part of a strong global team and develop deep knowledge of the GMNS business, with the opportunity to influence and support executive reporting materials and messages.Responsibilities:<ul><li>Analyze month-end results and drivers, and present key finding to leadership</li><li>Drive and support Annual Plan, Long range planning, &amp; Monthly forecasting for the GMS business</li><li>Drive detailed insights on GMNS P&amp;L, including variance analytics, trend analysis and key messages, catering to diverse customer needs across GMNS CFO and CP&amp;A senior leadership</li><li>Partner on ad-hoc analytical projects from GMNS President’s Office and GMNS LFO, partnering closely across a wide range of stakeholders</li><li>Enhance and automate AXP systems for planning &amp; reporting cycle: leverage emerging technology and capabilities to drive improvements to enhance effectiveness and efficiency of planning and results processes; develop tools to enhance the monthly results process and focus on the core growth trends in the business</li><li>Proactively monitor changes to the internal and external environment, linking them to financial impacts.</li><li>Build, maintain, and leverage excellent relationships with key Finance and Business colleagues.</li></ul>Minimum Qualifications:<ul><li>2-3 years of experience in Finance</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Adept at interpreting financial information to derive business insights</li><li>Ability to synthesize complex data into an easy-to-understand message</li><li>Experience with prioritizing multiple requests and managing tight deadlines</li><li>Highly motivated with strong sense of accountability, initiative, and a ‘can-do’ attitude</li><li>Strong customer focus with ability to anticipate needs and desire to meet them</li><li>Advanced knowledge of Excel and PowerPoint required</li></ul>Preferred Qualifications:<ul><li>Lumi/SQL and other analytical experience will enhance any application</li><li>Familiarity with Oracle and TM1 (IBM Cognos) preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Senior Financial Analyst - Financial Planning & Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Product, the Product Operations team supports operational processes, servicing readiness, customer experience monitoring, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight. We partner closely with Control Management in the First Line of Defense.About the Role:The Director, Product Servicing Strategy &amp; Enablement, will lead a team that is focused on supporting the Corporate &amp; B2B Products, including creating and evolving the servicing strategy to provide a best-in-class experience for all client segments across the solutions and enabling the products to continue to achieve desired growth goals. Additionally, the Director will closely collaborate with several internal (e.g., CMSI and CSN in GSG, Corporate &amp; B2B Product Management and Product Development teams, GCS and AET Operations, etc.) and external partners to ensure a seamless customer experience across all existing solutions, enable servicing readiness for new partners and features, and support escalations.The Director, Product Servicing Strategy &amp; Enablement will:<ul><li>Develop and drive a forward thinking, comprehensive servicing strategy in partnership with GSG, where customer satisfaction and business impact are prioritized and aligned with the product team business strategy</li><li>Lead the operational readiness efforts to ensure all downstream servicing teams have the tools to effectively service product features &amp; processes as they are enabled or enhanced including:</li><li>Document requirements for capabilities, training, communications, and controls to enable servicing team success; continuously track &amp; communicate progression against requirements</li><li>Complete post launch evaluation to measure success and identify potential process/product enhancements</li><li>Lead stakeholders across the enterprise to monitor and escalate customer issues with products and platforms, ensuring speedy issue resolution </li><li>Guide continuous servicing delivery improvement via analysis of customer and servicing data and development of comprehensive reporting</li><li>Work with diverse stakeholder teams to define, track, and action servicing goals, objectives, and metrics on-time with high quality</li><li>Use strong executive presence to lead discussions, drive innovation and manage priorities within a fast-paced environment</li><li>Lead, support, and develop a dynamic, high-performing team&nbsp;</li></ul>Required Qualifications:<ul><li>&nbsp; &nbsp;7+ years of relevant experience</li><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Ability to provide thought leadership and lead development of strategy with limited guidance</li><li>Strong project management experience with the ability to manage multiple projects and workstreams simultaneously</li><li>Strong relationship management and communication skills, including ability to foster alignment among customers,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;stakeholders and senior leaders</li><li>Adaptable to continually changing priorities and demonstrate ability to drive creative solutioning</li><li>Ability to synthesize and analyze large, complex data sets to develop insights and drive innovative, data driven&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;solutions</li><li>Working knowledge of GCS Corporate and B2B products </li><li>Experience in leading Servicing strategy, operations, or delivery</li><li>Excellent executive presence and presentation skills</li><li>Ability to effectively prioritize and drive results with limited resources</li><li>Creative and innovative thinker and problem-solver who thrives in ambiguity and evolving strategies</li><li>Strong leadership skills with a passion for developing talent to continuously learn and grow</li><li>Awareness and understanding of the corporate and B2B payments landscape </li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, Masters degree are advantageous)</li><li>Working with product, risk, and compliance functions and have a knowledgeable understanding of the various risks and regulatory obligations of American Express</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Who We AreThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurantsdeliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.About the Team&nbsp;The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities.&nbsp;About the Role&nbsp;Reporting to the Director, Global Dining Business Enablement and Operations, the successful Manager/Senior Manager candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. This Manager/Senior Manager will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-party onboarding and Servicing to deliver a successful Customer experiences. This person will oversee critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and drive our operational processes through appropriate review and approval processes.&nbsp; A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining.Responsibilities:&nbsp;<ul><li>Lead as project manager across key cross-functional initiatives that will enable our global dining business to scale and improve operational processes&nbsp;</li><li>Guide ongoing governance, including development and implementation of Process Risk Self Assessmentsand other critical compliance or audit related efforts&nbsp;</li><li>Provide support for issue management (corrective action plans and loss events) as necessary by&nbsp;identifying root cause, developing solutions for how to stop impact, and designing long-term controls</li><li>Collaborate across the Global Dining business to drive our business enablement and customer experience agendas and actively guide operational excellence processes across our Restaurant, Consumer, and Amex Dining businesses </li><li>Serve as central contact across relevant Product, Engineering, Control Management, Compliance, Privacy, Marketing and Servicing teams to guide programs through&nbsp;appropriate reviews and approvals&nbsp;</li><li>Anticipate&nbsp;risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery and reengineer activities to help improve speed to market</li><li>Create process flows and develop toolkits, resource guides, and standard operating procedures documentation&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Outstanding interpersonal, communication, and influencing skills with the ability to work with business partners across different functions and with colleagues at all levels&nbsp;</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions, particularly in areas of understanding compliance, risk management, and operational excellence principles </li><li>Ability to deliver results against timelines, prioritize, and implement processes </li><li>Excellent program management skills to lead end-to-end partnership delivery across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc. </li><li>Self-starter that can excel in a dynamic environment by driving decision-making and adapting to change </li><li>Passion for restaurants and desire to work on dining landscape</li><li>Bachelor's Degree required</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Global Dining Business Enablement & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.WHO WE ARE:The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.ABOUT THE TEAM:The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities.ABOUT THE ROLE:Reporting to the Director, Global Dining Business Enablement and Operations, the successful Senior Analyst candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. ThisSenior Analyst role will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-partyonboardingand Servicing to deliver a successful Customer experiences. This person will help deliver critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and guide our operational processes through appropriate review and approval processes.&nbsp; A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining.Responsibilities:<ul><li>Deliver and action on requirements for internal governance processesthrough collaboration with internal and external partners</li><li>Collaborate with partners on key cross functional initiatives that will enable our global dining business to scale and implement long-term procedures and practices</li><li>Provide cross functional collaboration with other teams across our global dining organization on business needs</li><li>Contribute to continual process improvement or re-engineering activities to increase agility and speed to market</li><li>Support Issue &amp; Complaints Management for Global Dining Business, developing solutions to stop harm and implement long-term controls</li></ul>Qualifications<ul><li>Exceptional interpersonal and communication skills with the ability to work with team members across different functions and with colleagues at all levels</li><li>Exceptional organizational skills and attention to detail. Skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>A self-starter with an ability to excel in a dynamic, ever-changing or ambiguous environment as required</li><li>Ability to work with partners and across internal teams to effectively manage projects and meet timelines</li><li>Passion for restaurants and desire to work on dining landscape&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst, Global Dining Business Enablement & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Senior Manager – Creative (Paid Media) The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering outstanding marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Paid Media team within USCM is a ‘Center of Excellence’ focused on delivering best-in-class digital acquisition marketing that drives scaled demand for Consumer products and services. The Senior Manager, Creative Strategy &amp; Acquisition Marketing , reporting to the Director of Paid Media, is a highly visible role, that will lead creative strategy and planning, enhance performance through superior creative, and influence across broader acquisition channels. This role involves creating and launching new creative content across various media platforms, developing a unified production process for multiple campaigns, leading a team of internal and external partners, and serving as a subject matter expert. The ideal candidate will be a strategic thinker who thrives in a collaborative, fast-paced, and visible environment and is passionate about shaping the future of acquisition media and marketing through creative and production leadership.&nbsp;Key Responsibilities:·Set the agenda for Paid Media Creative taking a customer-centric &amp; performance approach·Develop and maintain annual creative production calendar across multiple priorities·Support the development of strategic parameters including clear messaging architectures, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;frameworks and visual identities to align communications to goals·Operate within a flexible team structure and collaborate with cross-functional internal partners to develop and optimize messaging/creative within larger integrated workstreams·Coordination with various business units to ensure enterprise connectivity in creative·Galvanize external partners and agencies to shape and inspire best-in-class creative·Oversee production delivery across video, audio, display, social for multiple always-on acquisition media campaigns, driving a consistent, premium and high-quality output·Analyze performance to drive creative optimizations and test and learn priorities ·Bring an external perspective, identifying new formats/tactics to drive modernization/growth·Champion acquisition creative best practices and identify synergies across the organization·Lead high-performing analyst(s) Preferred Qualifications: ·5-7 years of marketing experience ·Subject matter expertise in Creative, Marketing and Communications development ·Experience leading live video shoots and production ·Strong creative instincts and judgment – proven ability to manage, inspire and galvanize agency partners to deliver breakthrough creative solutions·Superior verbal and written communication skills·Passion for innovation and willingness to challenge the status quo·Ability to build and strengthen relationships across all levels of management ·Ability to think strategically and navigate through white space·Ability to prioritize and manage numerous stakeholders against timelines and deadlines·Energetic, positive, self-motivated and proactive·Meticulous attention to detail·Experience in a highly regulated industry a plus·Prior people leadership experience a plus·Bachelor’s Degree required&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Creative Strategy & Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Affiliate channel sits on the Demand Generation team, within USCM, as part of the paid Center of Excellence, which includes Paid Media and Paid Search, with a mission to drive intent &amp; conversion of qualified applicants in the competitive digital landscape. Affiliate is a dynamic, complex, and nuanced channel that plays an important and strategic role across USCM as a top growth lever. In this newly created role, the Senior Manager will play a critical role in the next phase of governance and operations for all of Affiliate Marketing – one of the largest channels in offsite digital.As part of a new center of excellence focused on governance and operations for the Affiliate channel, the Senior Manager will have oversight across three key operational pillars – compliance, strategic planning, and enablement – to centralize, elevate and evolve processes to meet the needs of the evolving organization. This highly-visible role is a great opportunity for a candidate who wants to strengthen their leadership, partnership and analytical skillsets while gaining. It provides a chance to be at the forefront of digital innovation and growth, working cross-functionally and with key stakeholders across the Enterprise including Control Management, GCO/LOBCO, Investment Services, Marketing Enablement, Analytics &amp; EDDS.The ideal candidate will bring a highly analytical, creative and flexible growth mindset to the role, while being extremely organized, proactive and tenacious, and must have the demonstrated ability in influencing, collaboration, and strong leadership.Responsibilities:<ul><li>Supervise go-to-market strategy, creative strategy, marketing updates and enablement, driving efficiencies and continuous optimization </li><li>Manage compliance and legal channel strategy an evolving complex landscape, while educating internal stakeholders on channel operations</li><li>Oversee coordination of channel wide strategic planning including budgeting, forecasting, reporting, commentary and invoicing</li><li>Lead external agency relationship as well as act as key liaison with various internal collaborators including Analytics, Marketing Enablement, Operational Excellence, Legal and Compliance</li><li>Lead a team of 3 high performing direct reports</li></ul>Qualifications:<ul><li>5+ years of experience with marketing and/or operations; 2+ years of people leadership experience required</li><li>Demonstrated cross-functional collaborator with consistent record to mobilize, prioritize, influence and negotiate across internal &amp; external partners</li><li>Critical thinker that is highly analytical and has strong attention to detail, with the ability understand and strategically distill data into digestible insights, recommendations and commentary </li><li>Proven ability to communicate clearly with leadership in a highly-visible environment</li><li>Strategic and creative problem solver with a passion for challenging the status quo with a positive “roll-up your sleeves” attitude</li><li>Works well under pressure, energetic, flexible, self-motivated and proactive, with the ability to balance multiple priorities with tight deadlines</li><li>Prior experience in control management or compliance strongly preferred </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

36 Procurement / Operations Jobs in New Rochelle, NY, USA