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Welcome to Whataburger Careers!This position is responsible for managing the end-to-end processes as it pertains to the internal systems that the customers experience at Whataburger. The systems include but are not limited to Drive-thru, Front Counter, and the Digital Experience Revenue Ports. The position will manage the development of key diagnostics materials, reports that will influence action, as well as define, develop, and deploy enhancements that will positively impact the enterprise (Corporate and Franchise Locations). Collaborates with a multitude of cross-functional departments and all levels of leadership representing operations on all new and existing projects within the restaurant scope.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Organizes and creates the enterprise level roadmap for all the customer experience systems for all enterprise level enhancements.</li><li>Determines and secures all resources needed to implement the enhancements for the enterprise.</li><li>Organizes and conducts meetings with stakeholders to review existing procedures and identify opportunities for process improvement.</li><li>Validates and enhances procedures, documents, and resources associated with systems to ensure business relevance and future needs.</li><li>Manages the development of the Key Performance Indicators (KPIs) within the restaurant systems. Monitors and coaches on performance.</li><li>Provides a detailed overview of performance specific to the restaurant systems for key meetings, stakeholders, and events (i.e., Quarterly Outlook Planning, Quarterly Business Planning, Leadership Summit).</li><li>Creates and conducts audits and implements processes aimed at improving efficiencies, reducing time needed for units to maintain key success factors.</li><li>Creates and publishes communications to support adoption of processes within systems.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or equivalent work experience required</li></ul>Experience:<ul><li>7+ years’ experience preferably in restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to communicate, influence, and negotiate decisions while motivating assigned staff</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both local and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Customer Service Process Improvement Manager

Initial Posting Date: 10/22/2024Application Deadline:11/05/2024Agency:Oregon Health AuthoritySalary Range:$5,483 - $8,416Position Type:EmployeePosition Title:Tobacco Health Disparities Coordinator (Program Analyst 3)Job Description:The Oregon Health Authority (OHA), Public Health Division (PHD), Health Promotion and Chronic Disease Prevention Section is recruiting for a Tobacco Health Disparities Coordinator (Program Analyst 3) evaluates and recommends program priorities to achieve state program goals or to meet funding requirements.In this position, you will lead, and coordinate activities related to eliminating disparities caused by commercial tobacco products. This includes managing the federal grant CDC Building Capacity to Reduce the Burden of Menthol and Other Flavored Commercial Tobacco Products and providing technical support for organizations funded through the Public Health Equity grant program. You will administer all grants and contracts required with OHA-PHD’s federal funding agreement with CDC. You will determine statewide policies, procedures, and priorities consistent with the mission and policies of the Oregon Health Authority, Public Health Division (OHA-PHD), the federal Centers for Disease Control and Prevention.The position recommends legislative concepts and policy solutions to address chronic disease prevention elimination of health disparities related to commercial tobacco use. This position provides strategic coordination and assistance to community-based organizations, Local Public Health Authorities, other OHA Programs and Divisions, and state and national partner organizations to support development, implementation, and enforcement of local and state policies to address commercial tobacco prevention and cessation.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.This is a full-time, permanent position and is represented by a union, SEIU Human Services.What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx&amp;nbsp</a>;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>Location:Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are many times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision, and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience or education equivalent to seven years of experience that typically supports the knowledge and skill requirements listed for the classification.ORA Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; AND four years’ experience coordinating or administering a program. Desired AttributesExperience in the following areas is desirable:<ul><li>Creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.</li><li>Evaluating program guidelines, policies, administrative rules, and structure for the Health Promotion and Chronic Disease Prevention Section.</li><li>Recommending legislative concepts to address the prevention, early detection, and self-management of cancer and other chronic diseases.</li><li>Tracking data and metrics for cancer, tobacco, obesity, chronic disease, and substance use disorder strategic priorities.</li><li>Facilitating and negotiating highly complex and large-scale collaborative relationships with and among state agencies, tribes, health system leaders and members from local, state, and national agencies, community organizations, employers and various OHAPHD strategic allies.</li><li>Informing promotional and communication plans designed to maintain positive relationships with the public, partners, tribes, strategic allies, and other agencies.</li><li>Providing strategic coordination and assistance to develop, implement and enforce state, regional and local policies to address tobacco control, with experience in policymaking to address flavored tobacco or nicotine product use.</li></ul>How to apply:<ul><li>Complete the online application.</li><li>Upload a current resume that demonstrates how your personal (lived), educational, and professional experience qualify you for this position. (required) </li><li>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. (requested)</li><li>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Project homepage.</li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Kathleen Noonan at 971-453-1904&nbsp; (TTY 711) or Email: <a href="mailto:kathleen.r.noonan@oha.oregon.gov" target="_blank">kathleen.r.noonan@oha.oregon.gov</a>.TTY users may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage</li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate based on protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants based on their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Oregon Health Authority

Tobacco Health Disparities Coordinator (Program Analyst 3)

Invest in yourself with a rewarding career at Caron.Caron is one of the leading treatment centers in the US and recognized for high-quality, evidenced-based methods, and thought leadership in addiction medicine. In a culture that builds and sustains a trauma informed resilient staff at all levels of the organization and values personal and professional growth, our staff are mentored by some of the most respected experts in the field. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full Time employee benefits also include comprehensive medical, dental and vison benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurances. Apply today to begin a rewarding career with us.Position will be full time, with a primary territory of Southern Florida.&nbsp;Duties and Responsibilities<ul><li>Work with the Senior Regional Resource Director and the VP of Business Development in conjunction with the Regional team in support of the overall sales philosophy, regional revenue goals and strategic plan.</li><li>Create and implement overall targeted regional sales strategy to support sales philosophy of relationship management and new business prospecting.</li><li>Develop and create referent relationships and provide updated information regarding current programs and services offered at all Caron facilities.</li><li>Provide documentation in Sales Force and prepare all necessary reports as outlined by the Business Development Plan.</li><li>Initiate, schedule and track face to face appointments with key referents and key members of leadership or clinical staff.</li><li>Represent the organization in a professional manner at civic and professional functions.</li><li>Work collaboratively with members of the Regional team, including the Alumni Department, SAP, and clinical staff to promote all Caron programs. This includes planning and/or coordinating large events as well as attending various community meetings as directed/appropriate.</li><li>Assist the Development Department in identifying candidates for fundraising when possible and make joint calls/ visits with potential donors if requested and appropriate.</li><li>Assist the treatment teams in locating and evaluating residential facilities and continuing care programs. Responsible for strategic continuing care requests from the clinical team within 24 hours</li><li>Prepare and submit all reports as required (e.g. SalesForce entries, Weekly Schedule, Annual Plan, expense accounts)</li><li>Coordinate and host referral source visitors to all Caron facilities.</li><li>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tack that may be assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Ability to work extended hours, including evening and weekends as necessary</li><li>Must have transportation to and from site visits and appointments, and be able to physically navigate access to and from various referent locations both within and outside of your assigned region</li><li>Able to work remotely from home office. Must have appropriate space to work from, including computer access and high-speed internet access</li></ul>Education / Experience Qualifications:<ul><li>High School Diploma or equivalent required.</li><li>Bachelor’s degree in a related field preferred</li><li>Minimum of 3 years’ sales experience in healthcare and/or service-related industry</li><li>Clinical knowledge and/or understanding of 12-Step program</li><li>Proven relationship management and prospecting skills</li><li>If in recovery, 2 years of continuous sobriety preferred</li><li>Must have appropriate home office space to work from, including computer access and high-speed internet access</li></ul>Knowledge, Skills and Abilities:<ul><li>Knowledge of industry players and/or Addiction treatment</li><li>Demonstrated public speaking skills</li><li>Previous experience with event planning and coordination</li><li>Proven ability to work without close supervision and take initiative- self starter</li><li>Working knowledge of the 12-step program</li><li>Proficiency in sales/referent reporting and marketing planning.</li><li>Knowledge of the general market/territory</li><li>Proficiency in computer skills and major programs such as Word and Excel</li><li>Ability to connect Caron’s system (Citrix) via high-speed Internet access</li></ul>

Caron Treatment Centers

Business Development Officer

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;19&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Serving as the first point of contact for customer inquiries, orders, and service requests via phone, email, or chat</li><li>Providing accurate and timely information regarding propane services, pricing, delivery schedules, and account status</li><li>Assisting customers with placing orders, scheduling deliveries, and resolving any delivery or billing issues</li><li>Collaborating with internal teams, including sales, operations, and dispatch, to coordinate efficient propane deliveries and resolve customer concerns</li><li>Maintaining customer records, ensuring accurate and up-to-date information is captured in the system</li><li>Promoting and upselling additional propane products or services to customers as appropriate</li><li>Handling customer complaints or escalations with empathy and finding satisfactory resolutions</li><li>Building strong customer relationships and ensuring customer satisfaction through exceptional service</li></ul>Requirements:<ul><li>High school diploma or general education degree (GED).</li><li>Able to multi-task well and prioritize workload.</li><li>Able to exercise progressive decision-making.</li><li>Strong knowledge of Microsoft Office.</li><li>Ability to work, and exceed, in time sensitive environment.</li><li>Ability to work effectively in a team environment.&nbsp;</li></ul>Approximately 20 hours per week&nbsp;Pay $18-$20 per hour, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Part Time/Seasonal Customer Service Rep

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy &amp; Analytics, Digital Commerce, Content &amp; Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. We are seeking a Project Managerto manage&nbsp;client&nbsp;projects and process to ensure project accuracy, timeliness and client satisfaction.Candidates must reside in a commutable distance to one of Mars United Commerce’s hub locations: Detroit, Chicago, Cincinnati, New York, Denver, Minneapolis, Bentonville, Dallas, or Nashville.PRIMARY RESPONSIBILITIES:<ul><li>Develop and manage project scope&nbsp;</li><li>Develop and manage project schedules&nbsp;</li><li>Develop and manage estimates&nbsp;</li><li>Manage budgets and billing&nbsp;</li></ul>Performance Expectations:Project Scopes<ul><li>Define Project Scope in concert with Account Management&nbsp;</li><li>Clearly communicate goals, expectations, and key information to team&nbsp;</li><li>Define and evaluate project success&nbsp;</li><li>Identify and manage project risks&nbsp;</li><li>Work with team to troubleshoot and resolve issues&nbsp;</li><li>Develop and communicate internal status reports and meeting notes&nbsp;</li></ul>Project Schedules<ul><li>Maintain accurate schedule through lifecycle of project&nbsp;</li><li>Manage projects to scheduled milestones&nbsp;</li><li>Communicate schedule risks upon detection and work with team to mitigate&nbsp;</li><li>Clearly communicate key project miles stones to all team members&nbsp;</li></ul>Estimates<ul><li>Utilize existing data where possible to inform project estimates&nbsp;</li><li>Develop estimate templates based on common project scopes&nbsp;</li><li>Effectively manage scope creep by issuing change controls&nbsp;</li><li>Communicate estimate risk upon detection and work with team to mitigate&nbsp;</li></ul>Budgets and Billing<ul><li>Billing liaison: Responsible for budget management, weekly billing meetings, and follow up w/ Client Leadership teams regarding outstanding financial issues.&nbsp;</li></ul>SKILLSETS REQUIRED:<ul><li>Bachelor’s degree in advertising, marketing, business or related field&nbsp;</li><li>1-3 years of marketing or advertising experience, agency experience preferred&nbsp;</li><li>Interest in the Project Management discipline&nbsp;</li><li>Strong background in digital media including custom website page development, native advertising, digital display ads, search, email, and social media&nbsp;</li><li>Proficiency in Word, Excel and PowerPoint&nbsp;</li><li>Ability to manage time, adhere to strict timelines, multitask and work well under pressure&nbsp;</li><li>Detail orientation and ability to ensure that projects are developed in line with client’s brand style and guidelines&nbsp;</li><li>Proactive nature in the seeking of work/responsibility&nbsp;</li><li>Dependability in execution of work and as member of assigned team&nbsp;</li><li>Enthusiastic, solution-oriented attitude in accepting work/new challenges&nbsp;</li><li>Desire to learn all aspects of the assigned client scope of work and tactics; digital knowledge (banner ads, etc.) is a plus&nbsp;</li><li>Effective interpersonal skills working well across functions&nbsp;</li><li>Conscientious work ethic&nbsp;&nbsp;</li></ul>Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.&nbsp; Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.

Mars United Commerce

The Mars Agency

Project Manager

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. In that pursuit, we model ways of thinking and being that incorporate diversity, equality, and equity. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-North HarrisLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.Job DescriptionPURPOSE AND SCOPE:It is the responsibility of the teaching faculty to provide the learning activities and support that will lead to the achievement of the course objectives and contribute to the educational environment of the college and the community. &nbsp;Primary responsibilities are to plan, develop and teach courses within the curriculum in a manner that facilitates student learning.Adjunct faculty are hired in a part-time capacity on a semester-by-semester basis, contingent upon the needs of the System. Lone Star College accepts application material year-round from qualified applicants willing to teach on a part-time basis. Adjunct (part-time) faculty hiring is based on student demand. We offer day, evening, and weekend classes. Classes are offered at various times and locations during the academic year. As a rule, adjunct faculty may teach a maximum of five classes per academic year.ESSENTIAL JOB FUNCTIONS:<ul><li>Teaches Emergency Management courses at a variety of times and locations</li><li>Creates engaging lessons that promote student involvement and application of the material.</li><li>Submits required college reports and forms in a timely manner</li><li>Utilizes a course syllabus for each course, following established institutional guidelines</li><li>Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods</li><li>Evaluates students to measure their progress in achieving course objectives and informs students in a timely manner of their progress</li><li>Maintains professional relationships with students, colleagues, and the community</li><li>Attends meetings, trainings, and orientations as required</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Mastery of course content</li><li>Demonstrated leadership skills; Style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; Ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as service learning/civic engagement, learning communities, and the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, and any specialized equipment standard within the discipline/industry</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled classroom and/or lab environment with minimal exposure to safety hazards</li><li>Hours will vary depending on class time;&nbsp; Instructors are required to meet with classes at all scheduled times and be available to students outside of class instruction</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's degree in public administration, emergency management, homeland security, or related discipline OR Master's degree with 18 graduate semester hours in public administration, emergency management, or related discipline</li></ul>Salary$58.05 per contact hour.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Adjunct Faculty, Emergency Management BAS

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System Office, University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.Job DescriptionPURPOSE AND SCOPE:The Coordinator I, Student Engagement supports surrounding department or programs within the department of Student Engagement. Responsible for ensuring and maintaining compliance within policies, procedures, and a variety of local, state, and federal regulations. Makes and communicates process decisions based on best practices.ESSENTIAL JOB FUNCTIONS:<ul><li>Oversees daily and some long-term operations of assigned area; Actively maintains up-to-date knowledge of area and acts as Subject Matter Expert and general point of contact within the area of specialty</li><li>Creates and submits a variety of reports related to assigned department; Performs research and analysis to assists with preparation and presentation of findings; May make presentations at various levels both internally and externally</li><li>Some positions may assist with maintaining compliance of processes and documentation</li><li>Coordinates the day-to-day operations of the department</li><li>Assists with evaluation of programs and makes recommendations for revisions to processes and procedures, with a focus on continuous departmental/process improvement; Assists with development of new programs</li><li>Coordinates and manages various department and management calendars and schedules; Assists with planning, scheduling, and coordinating various meetings/seminars/events, including site selection and preparation, marketing and training materials, and general support&nbsp;</li><li>Monitors and controls emails and requests received from various stakeholders (i.e. System or campus designees)</li><li>Maintains and monitors contracts and compliance items</li><li>Collaborates with internal and external groups to coordinate all aspects of areas in student engagement</li><li>Takes part in or leads special projects as needed</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational skills</li><li>Ability to prioritize duties</li><li>High level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate degree or higher and at least 1 year of experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor's degree</li></ul>SalaryHiring salary range is $38,761 - $44,576.Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.&nbsp; Where your salary offer would fall in that range is determined by your related experience and education.&nbsp; Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.&nbsp; The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience.&nbsp; The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator I, Student Engagement

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)PLEASE NOTE:&nbsp; The candidate selected for this position will work 3 p.m. to 11:30 p.m. PST, five days per week with rotating weekends and holidays.Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Utilization Management (UM) Admissions Liaison RN II is primarily responsible for receiving/reviewing admission requests and higher level of care (HLOC) transfer requests from inpatient facilities within regular timelines. Reviews clinical data in real-time and post admission to issue a determination based on clinical criteria for medical necessity. Assures timely, accurate determination and notification of admission and inter-facility transfer requests. Generates approval, modification, and denial communications for inpatient admission requests. Actively monitors for appropriate level of care (inpatient vs. observation) admission in the acute setting. Works with UM leadership, including the Utilization Management Medical Director, on requests where determination requires extended review. Collaborates with the inpatient care team for facilitation/coordination of patient transfers between acute care facilities. Acts as a department resource for medical service requests/referral management and processes. Actively participates in the discharge planning process, including providing clinical review and authorization for alternate levels of care, home health, durable medical equipment, and other discharge needs. Provides support to the inpatient review team as necessary to ensure timely processing of concurrent reviews.<h4>Duties</h4> Provides the primary clinical point of contact for inpatient acute care hospitals requesting Inpatient care/post-stabilization admission requests, Higher level of care transfers and other emergent transfers or needs. Ensures appropriate determination for admission requests/HLOC transfers based on clinical data presented and established criteria/guidelines, escalating to the medical director if needed. &nbsp;Triages and assesses members for admission needs, including, but not limited to, bed and accepting physician availability. (40%)Establishes and maintains ongoing communication with internal stakeholders and external customers while securing the L.A. Care member's admission or inter-facility transfer. &nbsp;Interfaces with physicians, house supervisors, and other hospital delegates to ensure that telephone triage results in appropriate patient placement. (10%)Applies clinical expertise and the nursing process to triage and prioritize admission acuity, servicing as an expert clinical resource for patient placement while utilizing medical knowledge and experience to facilitate consensus-building and development of satisfactory outcomes (10%)Continually seeks new ways to improve processes and increase efficiencies. Takes the initiative to communicate recommendations to UM Leadership. (5%)Completes all inpatient and discharge planning requests appropriately and timely including, but not limited to: &nbsp;Skilled nursing facility, outpatient needs (home health, physical therapy, infusion), and case management referrals (5%) Performs prospective, concurrent, post-service, and retrospective claim medical review processes. Utilizes clinical judgement, independent analysis, critical-thinking skills, detailed knowledge of medical policies, clinical guidelines and benefit plans to complete reviews and determinations within required turnaround times specific to the case type. Identifies requests needing medical director review or input and presents for second level review (20%)Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required: Minimum of 7 years of clinical experience in an acute hospital setting.&nbsp;Previous experience to have a strong understanding of Utilization Management/Case Management practices including, but not limited to, placement (with level of care) criteria (MCG, InterQual), concurrent review, and discharge planning.Preferred: Consistent Critical Care experience (Emergency Department, Intensive Care, Labor &amp; Delivery) background highly desirable.Experience in bed placement decision-making highly desirable.<h4>Skills</h4>Required: Must be computer literate, with expertise in Outlook, Word, Excel, PowerPoint. &nbsp;Provision of excellent customer service required due to frequent communication with providers and other members of the interdisciplinary team &nbsp;Knowledge of personal computer, keyboarding, and appropriate software to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Prepare clear, comprehensive written and oral reports and materials.&nbsp;Excellent time management and priority-setting skills.Maintains strict member confidentiality and complies with all HIPAA requirements.Strong verbal and written communication skills. &nbsp; &nbsp;Preferred: Knowledge of National Committee for Quality Assurance (NCQA) requirements for Utilization Management or CM.&nbsp;Knowledge of Department of Health Care Services (DHCS) or Centers for Medicare and Medicaid Services(CMS) requirements for health plan compliance with UM or CM.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)American Case Management Association (ACM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required: Attend mandatory department trainings as scheduledFinancial Impact: Management of all medical services has a tremendous potential impact on the cost of health care and budget. This position manages determinations to ensure services requested are medically appropriate and provided in the most cost effective manner without compromising quality healthcare delivery.Types of Shift: &nbsp;Day (7:00am - 3:30pm), Evening (3:00pm -11:30 pm), Night (11:00pm -7:30am).&nbsp; Float (Varies)* *All possible shifts.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Rehabilitation, Therapy, Physical Therapy, Healthcare

L.A. Care Health Plan

Utilization Management Admissions Liaison RN II (After Hours Evening)

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Care Management Specialist II utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines.Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which are those with the severest acuities or care needs and requiring the highest clinical skills and judgement. &nbsp;Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner.&nbsp;Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit: Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team. Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and track member progress.&nbsp;<h4>Duties</h4>Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs.Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives; reviewing member claims histories and identifies intervention opportunities through the professional standards of practice; contacting and interviewing members to conduct a baseline assessment, assess self-care ability, assess knowledge and adherence deficits; conducting comprehensive clinical assessments as indicated; developing a member centric plan of care. Maintains assigned care management caseload for with a focus on the most complex, highest-risk members particularly those with advanced chronic conditions, co-occurring mental and/or substance abuse and complex social issues (e.g. homelessness, domestic violence).&nbsp; Collaborates with primary care physician and other treating professionals as appropriate. Authorizes initiation of care management services and specialized program services for members and specific populations, and develops interventions designed to meet member or population desired outcomes. Provides comprehensive education and resources to members about accessing services, in-network use, national guidelines for care, community resources, and self-management skills and strategies.Employs engagement techniques to build relationships with members and their authorized representatives. Encourages participants to participate in their health care decisions and assists member with researching treatment options in order to communicate effectively with providers and to make informed decisions.<h4>Notifies Care Coordinators and CHWs of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines.</h4><h4>Performs field assessment and care coordination functions in community settings with members, such as at the L.A. Care Community Resource Centers, medical clinics, and member homes.</h4><h4>Duties Continued</h4><h4>Meets and assesses members at L.A. Care Community Resource Centers, as needed.</h4><h4>Provides effective care management for Individualized Care Plan summary and interventions during the Interdisciplinary Care Team meetings based on department guidelines.</h4><h4>Facilitates appropriate use of resources and coordinates necessary services to improve health status and impact the cost of care. Identifies member needs for and refers to appropriate internal and external programs, as appropriate.</h4><h4>Encourages member and family empowerment through education and use of reliable resources.</h4><h4>Monitors and evaluates member progress: evaluates member response to interventions and refines action plan to produce desired outcomes. Identifies complex care management issues and discusses possible solutions with management. Assesses effectiveness of care plan’s goals and interventions on a regular basis.</h4><h4>Uses claims and care management software to document interactions and interventions with members, vendors, and providers. Maintains case information in the member's clinical records to promote care coordination. </h4><h4>Provides ongoing direction and support to internal customers regarding Care Management programs, processes, and benefit coverage.</h4><h4>Responsible for staying current with best practices, identifying areas for personal growth opportunities and works with management to develop a plan for obtaining the necessary training.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Associate's Degree in Nursing for Registered NursesMaster's Degree in Social Work for Licensed Clinical Social Workers<h4>Education Preferred</h4>Bachelor's Degree in Nursing for Registered Nurses<h4>Experience</h4> Required: Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments. &nbsp;Experience providing care management with complex/catastrophic conditions.<h4>Skills</h4> Required: Current knowledge of clinical standards of care and disease processes.Critical thinking skill.&nbsp;Excellent customer service skills.Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions.Ability to triage immediate member health and safety risks.Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping.Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders. &nbsp;Ability to use a personal computer, and knowledge of medical information systems.Knowledge of and ability to comply with HIPAA compliance.Ability to interview, assess and coordinate care. Ability to prioritize caseload.Knowledge of community resources.Knowledge of Medi-Cal and Medicare regulations.Ability to work as a part of a diverse team and gain consensus and resolution of problems.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN);current and unrestricted California License OR Licensed Clinical Social Worker; current and unrestricted California License.<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Behavioral Health, Substance Abuse, Social Worker, Claims, Travel Nurse, Healthcare, Service, Insurance

Care Management Specialist II

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Overview of the DepartmentCommercial Rating and Underwriting (CRU) sits within the Risk and Information Management division and forms the institutional credit risk management function within American Express. The CRU team plays the critical role of assessing and managing the risk of institutional exposures across all business units within American Express, and in all regions globally. Credit exposures are primarily generated through corporate and small business card programs, via merchant service relationships where non-delivery risk exists, and among the securities portfolio held for firm-wide liquidity. CRU is led from Salt Lake City with regional teams in New York, London, Singapore, and Sydney.In addition to determining the internal credit rating which drives the probability of default of each exposure, CRU also calculates the loss given default of these obligors while underwriting card programs. As a bank holding company, American Express must comply with the highest global banking standards set by Basel and implemented by the bank’s primarily regulatory, the Federal Reserve.How will you make an impact in this role?Analysts are responsible for rating and underwriting credit exposures in their assigned region, industry, and business line. Fundamental analysis incorporates a thorough review of business, financial, industry and country risk coupled with support from internal and external rating model outputs. Assessment includes understanding of the need for credit extension, profitability of the relationship, and program structures.Minimum Qualifications<ul><li>Bachelor's degree in Finance, Economics, Accounting, Statistics, or other quantitative subjects/fields of study. Candidates with other majors who have a strong desire to work in credit analysis are also encouraged to apply</li><li>0-3&nbsp;years work experience in credit analysis or a related field.</li><li>Understanding of fundamental financial analysis including the ability to review corporate financial statements to determine the ability of the obligor to honor its credit obligations.</li><li>Comfort with GAAP/IFRS accounting standards, corporate valuations, and forecasting.</li><li>Comfort with public agency ratings and supporting analysis.</li><li>Understanding of current macroeconomic trends and how to provide recommendations to improve the probability of default (PD) estimation based on the business cycle.</li><li>Experience preparing company-specific and industry-wide credit memorandums.</li><li>Familiarity with global markets (foreign language ability a plus)</li></ul>Preferred Qualifications<ul><li>MBA or Masters in Finance, Economics, or other quantitative subjects/fields of study preferred.</li><li>Relevant certification such as CFA or FRM a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

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